Nebraska City: Family Development Associate for Community Services

Southeast Nebraska Community Action Partnership•Nebraska City, NE

About The Position

The Family Development Associate provides outreach, referrals, case management, and emergency assistance to SENCA families and other program participants. The role implements the Family Development program through needs assessments, home visits, goal setting, and planning with families, while recruiting participants and providing intake and income verification across SENCA programs. The associate gathers and maintains information about participant needs, connects people with SENCA and community resources, and helps develop programs and deliver budgeting and nutrition classes as needed. The position also recruits, trains, and supervises volunteers; promotes Community Services projects and fundraising; solicits funding; and coordinates food deliveries for the pantry. The associate maintains accurate, timely paperwork in line with agency and funding guidelines, supports local board-member selection processes, and contributes to SENCA’s strategic and ROMA Next Generation goals. The role requires client transportation and agency travel, flexibility to cover for other staff, and the ability to lift up to 50 pounds. The employee must become certified in the Family Development Program within two years of employment and maintain that certification.

Requirements

Experience in the human services field is highly desirable.
Excellent interpersonal, communication, public relations, and interviewing skills.
Strong organizational and time-management abilities.
Ability to work with minimal supervision and accept responsibility for plans of action.
Willingness to work flexible hours as required to meet client needs.
Ability to learn and implement new and improved procedures and techniques in the Community Services Department.
Ability to provide support transportation for clients and travel on agency business, including out-of-area training or conferences as required.
Knowledge of SENCA programs and services, participation guidelines, and existing community resources, or the ability to acquire and apply that knowledge.
Willingness to cover for other staff members when needed.
Ability to establish and maintain effective working relationships with a wide range of agency and community stakeholders.
Ability to maintain conduct that does not bring discredit upon the employee or agency.
Willingness to obtain and maintain Family Development Program certification within two years of employment.
Ability to lift up to 50 pounds.

Nice To Haves

Experience in the human services field.

Responsibilities

Provide outreach, referrals, and case management services to SENCA families.
Implement the Family Development program, including outreach, needs assessments, home visits, goal setting, planning, and implementation in accordance with agency guidelines.
Recruit participants for all SENCA programs.
Provide basic intake and income verification for SENCA programs.
Gather, compile, and maintain data on the needs of program participants of all age groups, and use that information to help meet their needs.
Assist low-income individuals and families in the assigned service area with emergency services.
Educate participants about SENCA and other community service resources and how to access them.
Develop programs to enhance services and provide budgeting and nutrition classes as needed.
Recruit, train, and supervise volunteers; help manage daily workloads and activities; and ensure confidentiality and accurate, complete paperwork.
Promote Community Services projects through media and public relations, encourage fundraising, and secure support from local businesses and individuals.
Submit accurate paperwork promptly and comply with agency, department, and funding-source guidelines.
Serve as local staff advisor for the low-income election process and appointment of Public Official and Private Interest members to the Board of Directors.
Maintain cleanliness throughout the office area.
Solicit funding to maintain emergency and general funds.
Arrange delivery of food items from Lincoln Food Bank for the pantry.
Participate in efforts to meet SENCA Strategic Plan goals and set, track, and attain the three national ROMA Next Generation Goals.
Provide support transportation for clients and travel on agency business, including attending out-of-area training meetings or conferences as required.
Fill in for other staff members in their absence as needed.
Maintain effective working relationships with funding sources, staff, volunteers, Board Members, public officials, partner agencies, community leaders, organizations, low-income persons, news media, and the public.
Comply with SENCA policies, including its affirmative action/equal opportunity, drug- and alcohol-free workplace, confidentiality, safety, and personnel policies.
Perform other duties assigned by the supervisor in support of effective Community Services operations.