Family Services Associate

The Southeastern Council on Alcoholism and Drug Dependence, Inc.•Lebanon, CT

4d•$22 - $24

About The Position

The Family Services Associate provides and coordinates supportive and educational services for significant others of clients receiving treatment at SCADD. The role connects SCADD’s treatment programs with families and loved ones, helping them understand treatment, find resources, and develop tools to support recovery. The position works across SCADD locations under the direction of the Family Services Coordinator and collaborates with program staff and multidisciplinary teams. The schedule is Sunday through Thursday, 8:00 a.m. to 4:00 p.m., with Mondays listed as 11:30 a.m. to 7:30 p.m.

Requirements

Degree in a human services field or certification in addiction or peer support is preferred.
Prior experience working with families of individuals with addiction is strongly valued.
Strong written and verbal communication skills, including the ability to present information clearly in individual and group settings.
Ability to engage families with empathy, patience, and cultural humility.
Understanding of substance use disorders, trauma-informed care, and recovery-oriented practice.
Ability to work independently and collaboratively across multiple program locations.
Commitment to SCADD’s values of diversity, equity, inclusion, and trauma-informed practice.
Pre-employment drug screen conducted by a qualified lab, as required in accordance with Connecticut law.

Nice To Haves

Degree in a human services field.
Certification in addiction or peer support.
Prior experience working with families of individuals with addiction.

Responsibilities

Orient families and significant others to treatment goals, program expectations, and their role in supporting recovery.
Research and share current statewide community resources and supports for families.
Provide individual and workshop-based education on substance use disorders, recovery resources, and family dynamics.
Collaborate with program staff on client case management and recommend post-discharge resources.
Provide supportive oversight of family support meetings.
Provide crisis intervention for families experiencing acute emotional distress.
Help families identify strengths, challenges, and needs in collaborative planning for a healthy post-discharge environment.
Meet with multidisciplinary teams as appropriate to acknowledge and report on client progress.
Coordinate family support efforts with the Family Services Coordinator.
Identify and coordinate training space for workshops, family support meetings, and related activities.
Complete documentation related to client progress, referrals, contractual networking, and incident reporting.