Family Services Associate

The Southeastern Council on Alcoholism and Drug Dependence•Lebanon, CT

About The Position

SCADD is seeking a caring and dedicated Family Services Associate to provide and coordinate supportive and educational services for the significant others of clients in treatment. The role helps families build understanding, find support, and develop tools to contribute to lasting recovery. The Associate works across SCADD locations under the direction of the Family Services Coordinator and collaborates with treatment program staff and multidisciplinary teams. The position includes orienting families to treatment and their role in recovery; sharing information about substance use disorders, recovery, and family dynamics; connecting families with community resources; supporting family meetings; providing crisis intervention; and helping families plan for a healthy post-discharge environment. The Associate also coordinates workshops and related activities and completes required documentation.

Requirements

Strong written and verbal communication skills, including the ability to present information clearly in individual and group settings.
Ability to engage families with empathy, patience, and cultural humility.
Understanding of substance use disorders, trauma-informed care, and recovery-oriented practice.
Ability to work independently and collaboratively across multiple program locations.
Commitment to SCADD's values of diversity, equity, inclusion, and trauma-informed practice.

Nice To Haves

A degree in a human services field or certification in addiction or peer support is preferred.
Prior experience working with families of individuals with addiction is strongly valued.

Responsibilities

Orient families and significant others to treatment goals, program expectations, and their role in supporting a loved one's recovery.
Research and share current community resources and supports available to families statewide.
Provide education and information to families individually and through workshops on substance use disorders, recovery resources, and family dynamics.
Collaborate with program staff on client case management to coordinate family services and recommend post-discharge resources.
Provide supportive oversight of family support meetings.
Provide crisis intervention when families experience acute emotional distress.
Support families in identifying strengths, challenges, and needs through collaborative planning for a healthy post-discharge environment.
Meet with the multidisciplinary team as appropriate to acknowledge and report on client progress.
Coordinate family support efforts with the Family Services Coordinator.
Identify and coordinate training space for workshops, family support meetings, and related activities.
Complete documentation of client progress, referrals, contractual networking, and incident reporting.