Family Care Coordinator (Bilingual Spanish/English) - VMBH Anne Arundel County

Catholic Charities of Baltimore•Glen Burnie, MD

56d

About The Position

Catholic Charities of Baltimore’s Villa Maria Behavioral Health is seeking a Family Care Coordinator to work with children and their families when a child has significant impairment in school, family, and/or community functioning. The coordinator uses a family engagement tool to identify family strengths and needs, then collaborates with the family to develop a care plan with goals they help create. The coordinator supports the family’s progress using knowledge of community resources and support agencies, along with motivational interviewing. The role may also include providing direct group interventions to help youth practice and develop interpersonal skills. The position serves families through Villa Maria Behavioral Health Clinics, which provide mental and behavioral health services to children, adults, and families across Maryland. The schedule is Monday through Friday, 10 AM to 6 PM. The coordinator manages a caseload of 12–15 families and travels between work sites as required.

Requirements

High school diploma or GED and two years of work experience with emotionally disturbed children and adolescents and their families; alternatively, a bachelor’s degree in social work, psychology, or a related field and one year of such work experience.
Reliability and punctuality for meetings with family members and outside agencies.
Excellent relational skills and a courteous demeanor toward families and providers.
Ability to develop a schedule in collaboration with a supervisor to meet the needs of a caseload of 12–15 families.
Ability to remain calm in stressful situations and engage families experiencing setbacks and discouragement.
Excellent communication skills, including active listening.
Service-oriented approach and ability to work independently.
Ability to use computer systems and software necessary for the position, including basic Windows PC, web browsing, and Microsoft Outlook skills.
Ability to move about to accomplish tasks or travel between work sites; communicate and exchange information; and have hearing and vision within normal range, corrected as needed, to drive safely and observe and communicate with others.
Driving is required. Drivers must be at least 21 years old, have at least two years of driving experience, hold a valid driver’s license issued by their state of residence without restrictions that impede required vehicle operation, and have no more than three points on their driving record.
Bilingual Spanish/English, as specified in the job title.

Nice To Haves

Knowledge of Microsoft Office applications such as Word, Excel, PowerPoint, Skype, and OneDrive is desired.

Responsibilities

Conduct family needs assessments and collaborate with families to develop a care plan or Individual Rehabilitation Plan (IRP).
Use motivational interviewing with youth and families as they pursue goals.
Coordinate meetings and communicate verbally and in writing with outside providers, especially schools.
Use knowledge of local family supports to help families access resources, including basic-needs, medical, and transportation supports.
Maintain written records of work, including family assessments and ongoing meetings with family members or providers; document contact notes and treatment plans in the electronic medical record.
Provide updates on family progress as needed, including quarterly reports.
Provide direct group intervention to youth to practice and support interpersonal skill development, as needed.
Perform other duties as assigned.