Familiar Faces Case Manager

Community Bridges, INC•Phoenix, AZ

About The Position

Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency providing residential, outpatient, inpatient, patient-centered medical home, medication-assisted treatment, and crisis services throughout Arizona. Its programs serve people experiencing crisis, opioid use disorder, homelessness, and mental illness. The Familiar Face Case Manager is a behavioral health technician or behavioral health professional who specializes in care coordination and discharge planning for individuals who use crisis services at disproportionately high rates. The role helps prepare patients for clinically appropriate services, assists them in obtaining those services, coordinates care with all involved parties, and reduces barriers to effective treatment. The position reports to the Clinical Director.

Requirements

  • High school diploma or GED.
  • At least six months of experience working in multiple settings and levels of care, including both mental health and substance abuse.
  • Current driver’s license that is valid and in good standing.
  • 39-month Motor Vehicle Record (MVR).
  • Fingerprint Clearance Card.
  • Behavioral Health Technician qualification in accordance with A.A.C. R9-10-101.33 and CBI Clinical Policies and Procedures.
  • Peer certification, if applicable.

Nice To Haves

  • Associate degree in a field related to behavioral health.
  • Case management experience.
  • One or more years of experience.
  • At least six months of recovery from substance use and/or mental health disorders.

Responsibilities

  • Support care coordination and discharge planning for people who use crisis services at disproportionately high rates.
  • Help prepare patients to access the most clinically appropriate services.
  • Assist patients in obtaining appropriate services.
  • Coordinate care with all involved parties.
  • Reduce barriers to effective treatment.

Benefits

  • Generous paid time off, with a five-week accrual plan.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • Disability insurance.
  • Life insurance.
  • Supplemental insurance plans.
  • Hospital indemnity and critical illness plans.
  • Pet insurance.
  • Dependent Care Savings and Health Care Savings.
  • 401(k) with employer match, 100% vested upon enrollment.
  • Wellness programs.
  • Tuition reimbursement and scholarship programs.
  • Incentives.
  • Ongoing training and support.
  • Professional growth opportunities.
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