Familiar Faces Case Manager

Community Bridges • Phoenix, AZ

3d

About The Position

Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency providing residential, outpatient, inpatient, patient-centered medical home, medication-assisted treatment, and crisis services throughout Arizona. Its programs serve people experiencing crisis, opioid use disorder, homelessness, and mental illness, using evidence-based models for substance use and behavioral health prevention, education, and treatment.

The Familiar Face Case Manager is a behavioral health technician or behavioral health professional specializing in care coordination and discharge planning for individuals who use crisis services at disproportionately high rates. The role helps prepare patients for clinically appropriate services, assists them in obtaining those services, coordinates care with involved parties, and reduces barriers to effective treatment. The position reports to the Clinical Director.

CBI describes its work environment as upbeat and safe, with a focus on work-life balance, ongoing training, professional growth, and support from leadership. Its 26 state-of-the-art locations provide integrated care and follow a “no wrong door” treatment approach.

Requirements

• High school diploma or GED.
• At least six months of experience working in multiple settings and levels of care, including both mental health and substance abuse.
• Current driver’s license valid and in good standing.
• 39-month Motor Vehicle Record (MVR).
• Fingerprint Clearance Card.
• Behavioral Health Technician (BHT) qualification in accordance with A.A.C. R9-10-101.33 and CBI Clinical Policies and Procedures.

Nice To Haves

• Associate degree in a field related to behavioral health.
• Case management experience.
• One or more years of experience.
• At least six months of recovery from substance use and/or mental health disorders.
• Peer Certification, if applicable.

Responsibilities

• Coordinate care and plan discharges for individuals who use crisis services at disproportionately high rates.
• Help prepare patients for the most clinically appropriate services.
• Assist patients in obtaining appropriate services.
• Coordinate care with all involved parties.
• Reduce barriers to effective treatment.

Benefits

• Generous paid time off accrual, starting at five weeks.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• Disability insurance.
• Life insurance.
• Supplemental plans, including hospital indemnity and critical illness.
• Pet insurance.
• Dependent Care Savings.
• Health Care Savings.
• 401(k) with employer match; 100% vested upon enrollment.
• Wellness programs.
• Tuition reimbursement and scholarship programs.
• Incentives.
• Ongoing training and professional growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED