Faculty-Directed Program Coordinator

Arizona State University•Tempe, AZ
•Hybrid

About The Position

Arizona State University’s Global Education Office is hiring a Faculty-Directed Program Coordinator to support its custom international and domestic program portfolio. The coordinator will manage assigned programs through their full life cycle, from proposal development through collection of program evaluations. The role works primarily with faculty, university administration, and service providers, with indirect and limited student contact, and reports to the Assistant Director. The coordinator collaborates with faculty to develop and finalize customized program proposals and budgets, coordinate logistics and vendors, and promote and administer programs. The position also supports student applications, advising, and pre-departure preparation. The office offers internal and external professional development opportunities. The stated salary is $52,000 per year. The position is based at ASU’s Tempe campus. Office hours are Monday through Friday, 8:00 a.m. to 5:00 p.m.; some evening and weekend activities are required. Flexible and hybrid schedules are available after the training period. Work is performed in an environmentally controlled office and involves extended sitting, keyboarding, and computer mouse use, as well as adapting to changing priorities and resolving conflicts.

Requirements

  • Bachelor’s degree and three years of experience appropriate to the area of assignment or field, or an equivalent combination of experience and/or training that provides comparable knowledge, skills, and abilities.
  • Ability to clearly communicate to perform essential functions.
  • Ability to adapt quickly to changing priorities, including matters involving conflict resolution.

Nice To Haves

  • Experience working with college or university faculty members or VIP customers or clients.
  • Experience in budget development and management.
  • Experience with Salesforce or a similar CRM.
  • Experience with Terra Dotta.
  • Experience studying, working, or living abroad.
  • Experience communicating across cultures.
  • Evidence of a master’s degree.

Responsibilities

  • Collaborate with faculty to develop, facilitate, and finalize custom program proposals, including budgets, logistics, housing, transportation, health and safety requirements, excursions, and curriculum.
  • Develop and maintain program budgets and course fees with faculty; prepare disbursements, proposals, recommendations, and approvals as appropriate, and monitor budget adherence and control.
  • Request bids from providers, facilitate vendor contract negotiations, and prepare applicable contracts to support program outcomes and requirements.
  • Serve as the primary contact between third-party vendors and faculty, and review vendor bids to provide guidance and recommendations on program content and expenses.
  • Plan, prepare, launch, and administer web brochures that describe programs, costs, duration, timing, and application processes.
  • Review applications for eligibility, accept or deny students, and help programs reach required minimum participant numbers.
  • Prepare vendor Memoranda of Understanding and Scopes of Work; work with Risk Management, OGC, and the Associate Director of International Health, Safety and Security to evaluate new providers against ASU requirements.
  • Work with faculty to promote programs, hold informational sessions, create flyers, and assist with Global Education Office events.
  • Coordinate and deliver in-person and virtual student pre-departure orientations with faculty, and monitor the required virtual orientation.
  • Advise students on program details, funding options, and application processes; follow up as needed and withdraw students upon request.
  • Perform other duties and special projects as assigned by the supervisor.

Benefits

  • ASU comprehensive benefits package.
  • Internal and external professional development opportunities.
  • Flexible and hybrid schedules available after the training period.
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