Faculty-Directed Program Coordinator

Arizona State University•Tempe, AZ

6d•Hybrid

About The Position

Arizona State University’s Global Education Office is hiring a Faculty-Directed Program Coordinator to manage an assigned portfolio of international and domestic programs throughout their full life cycle, from proposal development through collection of program evaluations. The coordinator works primarily with faculty, university administration, and service providers; student contact is indirect and limited. The position is part of a team supporting ASU’s custom program portfolio and reports to the Assistant Director. ASU GEO supports traditional mobility programs—including study abroad, internships, service-learning, and research—as well as online global learning programs. The office describes its environment as collegial, growing, and supportive of professional development. The position is based at the Tempe campus. After a training period, flexible and hybrid schedules are available. Office hours are Monday through Friday, 8:00 a.m. to 5:00 p.m., with some evening and weekend activities required. The stated salary is $52,000 per year.

Requirements

Bachelor’s degree and three years of experience appropriate to the area of assignment or field, or an equivalent combination of experience and/or training demonstrating comparable knowledge, skills, and abilities.
Ability to work in an office setting with extended periods of sitting, keyboarding, and using a computer mouse.
Ability to quickly change priorities, including when resolving conflicts.
Ability to communicate clearly to perform essential functions.
Ability to participate in some evening and weekend activities.

Nice To Haves

Experience working with college or university faculty members or VIP customers or clients.
Experience in budget development and management.
Experience with Salesforce or a similar CRM.
Experience with Terra Dotta.
Experience studying, working, or living abroad.
Experience communicating across cultures.
Evidence of a master’s degree.

Responsibilities

Collaborate with faculty to develop and finalize individualized custom program proposals, including budgets, logistics, housing, transportation, health and safety requirements, excursions, and curriculum.
Develop and maintain program budgets and associated course fees with faculty; prepare disbursements, proposals, recommendations, and approvals as appropriate, and monitor budget adherence and control.
Request bids from providers, facilitate contract negotiations, and prepare applicable contracts to support program outcomes and requirements.
Serve as the primary contact between third-party vendors and faculty; review provider bids and advise faculty on differences that may affect program content or expenses.
Prepare, launch, and administer program web brochures with descriptive information, costs, timing, and application processes.
Review applications for eligibility, accept or deny applicants, and help programs reach required minimum participant numbers.
Prepare vendor Memoranda of Understanding and Scopes of Work; work with Risk Management, OGC, and the Associate Director of International Health, Safety and Security to evaluate new providers for compliance with ASU standards and requirements.
Coordinate with faculty to promote programs, hold information sessions, create flyers, and assist with Global Education Office events that raise awareness of program opportunities.
Coordinate, organize, and deliver in-person and virtual student pre-departure orientations with faculty, and monitor the required virtual orientation.
Advise students about program specifics, funding options, and application processes; follow up as needed and withdraw students upon request.
Perform other duties and special projects as assigned by the supervisor.