Factory Store Sales - Hot tubs

Bullfrog Spas•Vernon Hills, IL
•Onsite

About The Position

Bullfrog Spas is hiring a full-time Factory Store Sales team member to support its Vernon Hills, Illinois store. The role focuses on providing standout service to customers, ensuring customer satisfaction, increasing store sales, and building customer loyalty. The position assists customers with spa sales, supplies, and chemicals, and supports showroom operations, inventory, marketing, and customer follow-up. Compensation begins at $20.00 per hour during a 60-day training program. After training, pay changes to a $16.00 hourly base plus a 3% commission on personal sales. The posting states potential annual earnings of $60,000–$85,000. The employee must be willing and able to work weekends and attend off-site events.

Requirements

  • Excellent customer service and professional customer service skills.
  • Proficiency in Microsoft Office.
  • Organizational skills and the ability to work as a self-starter.
  • Interpersonal skills to work with a wide variety of people, build relationships, and network.
  • Communication and persuasion skills to convey product benefits to potential customers.
  • Ability to participate in and attend sales meetings outside regular business hours when required.
  • Administrative organization skills, including Microsoft Office, Teams, time management, and verbal communication.
  • Self-confidence, attention to detail, and ability to promote process improvement and make decisions.
  • Ability to lift and carry up to 40 pounds.
  • Willingness and ability to work weekends.
  • Willingness to work off-site events.

Nice To Haves

  • At least one year of sales experience is preferred.

Responsibilities

  • Assist in-store customers with spa sales.
  • Assist in-store customers with supplies and chemicals.
  • Receive and respond to customer phone calls and emails.
  • Stock merchandise and maintain the retail portion of the warehouse.
  • Stack and store merchandise efficiently in appropriate areas.
  • Coordinate spa payments and deliveries.
  • Improve and execute follow-up methods with new and existing customers.
  • Support product purchasing, stocking, and inventory control.
  • Assist with store marketing activities.
  • Maintain the cleanliness and appearance of the showroom.
  • Advise and assist store managers with special projects and events as needed.
  • Assist with other needs and assigned duties when necessary.
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