Facility Service Supervisor

Taylormade Enterprise • Memphis, TN

6d

About The Position

TaylorMade Enterprise LLC, a family-owned commercial cleaning and facility services company, is seeking a dependable, hands-on Janitorial Supervisor. The supervisor oversees daily cleaning operations at assigned facilities and reports to the Regional Manager or designated Operations Manager. This is a working supervisor position that includes inspecting work, supporting employees, and performing cleaning duties when needed.

The role involves assigning and monitoring work, inspecting facility areas, training and coaching employees, maintaining service and safety standards, monitoring supplies and equipment, completing operational records, and responding to customer concerns. Schedules depend on the assigned account and may include evenings, nights, or weekends. Candidates must be able to perform essential duties with or without reasonable accommodation.

Requirements

• Previous commercial janitorial or custodial experience is required.
• Knowledge of commercial cleaning methods and safe chemical handling.
• Ability to lead by example, give clear instructions, and provide constructive feedback.
• Strong communication, organization, and problem-solving skills.
• Dependable attendance and reliable transportation to assigned work locations.
• Ability to use a smartphone or computer for schedules, inspections, photos, and reports.
• Willingness to complete TaylorMade’s required training and applicable facility screening requirements.
• Ability to perform essential job duties with or without reasonable accommodation.
• Ability to stand, walk, bend, reach, push cleaning equipment, and handle supplies throughout the shift.

Nice To Haves

• Previous supervisor or team-lead experience.
• Floor-care or healthcare cleaning experience.

Responsibilities

• Assign daily cleaning tasks and confirm employees understand their responsibilities.
• Monitor attendance, staffing coverage, and completion of assigned work.
• Inspect restrooms, offices, breakrooms, entrances, common areas, and other assigned spaces.
• Identify cleaning deficiencies, arrange corrections, and verify work meets TaylorMade standards.
• Train employees on cleaning procedures, equipment use, chemical dilution, required contact times, and cross-contamination prevention.
• Reinforce proper use of personal protective equipment, chemical labels, and Safety Data Sheets.
• Coach employees respectfully, recognize strong performance, and document concerns for management.
• Perform cleaning duties and help cover staffing shortages as needed.
• Monitor supplies, request approved products, and help prevent waste.
• Check equipment condition and report maintenance or repair needs.
• Complete inspection reports, checklists, attendance records, and incident reports accurately.
• Respond professionally to customer concerns and promptly communicate unresolved issues to management.
• Follow facility security, confidentiality, access, and key-control procedures.
• Report injuries, hazards, property damage, and unusual conditions promptly.
• Follow up on service issues until corrective actions are complete.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed