Supervisor - Facility

Hard Rock Sacramento at Fire Mountain•Wheatland, CA

20h

About The Position

The Supervisor - Facility supervises and coordinates the daily work of general maintenance mechanics and tradespeople on an assigned shift, covering corrective, emergency, and preventive maintenance projects. The role oversees facility and equipment maintenance and repairs at Hard Rock Hotel & Casino Sacramento at Fire Mountain, and coordinates projects with other departments to minimize interruptions to guests. The supervisor supports guest relations and superior service by fostering a welcoming atmosphere, retaining guest relationships, and mentoring team members. The position also involves inspections, technical reports and logbooks, responding to emergencies and service calls, training others, and maintaining compliance with applicable fire, health, safety, environmental, and other codes and standards. The role includes cleaning and sanitizing work and public spaces and performing other assigned duties.

Requirements

High school diploma; related education and experience may be interchangeable year for year.
Must obtain and maintain valid licenses and certifications required by federal, state, and gaming regulations.
Must pass a background check and drug screening.
Must be at least 21 years of age.
Knowledge of basic hand and power tools and testing equipment.
Management and interpersonal skills.
Basic mechanical aptitude, ability to motivate others, and budget preparation skills.
Ability to work varying shifts and schedules as needed.
Ability to communicate effectively with employees at all levels and with guests.
Ability to remain calm in a hectic, fast-paced atmosphere.
Ability to present an enthusiastic, outgoing, and professional image.
Ability to use power tools, saws, drills, planers, air tools, and basic hand tools.
Ability to review and understand necessary documentation.
Ability to occasionally work in high, precarious places such as roofs or scaffolding.

Nice To Haves

Trade school certificate.
1 to 3 years of experience in commercial or industrial facilities maintenance.
1 to 3 years of experience in a hospitality or gaming environment.

Responsibilities

Supervise and assign work to maintenance mechanics and ensure projects are completed on time.
Oversee maintenance and repair of facilities and equipment.
Conduct routine field inspections at on-site and off-site locations.
Prepare technical reports and maintain required logbooks.
Apply knowledge of applicable fire, health, safety, and environmental standards and relevant state, local, and national codes.
Respond promptly to emergency situations and efficiently to service calls.
Coordinate maintenance and modification projects with appropriate departments to minimize guest interruption.
Build and retain guest relations, foster superior guest service, and mentor team members.
Instruct and train others as appropriate.
Attend and participate in meetings and complete assigned follow-up.
Attend seminars when needed.
Clean and sanitize work and public spaces.
Perform work regularly and predictably and carry out other duties as assigned.