Parking Facility Supervisor

City of Grand Rapids•Mobile GR 50 Ottawa Ave NW Grand Rapids, MI

About The Position

The Parking Facility Supervisor performs supervisory and technical work in the day-to-day management of Mobile GR's parking facilities maintenance operations. The role coordinates maintenance activities, supervises staff, and ensures the operational readiness of parking ramps, surface lots, and associated infrastructure. The supervisor assigns, directs, and reviews operational staff performing maintenance and repair work, and independently prioritizes work, manages staff schedules, and ensures compliance with safety and quality standards. The position manages seasonal maintenance contracting, including snow plowing and landscaping, oversees preventative maintenance contracts, and plans and manages capital projects with support and oversight from the Assistant Director of Mobile GR. Work is performed under the Assistant Director's general direction and reviewed through observation, discussion, and evaluation of results.

Requirements

Associate's degree or higher in business management, accounting, or a related field such as facilities management or construction management, or an equivalent combination of training, education, and experience.
Four years of experience managing multi-unit, revenue-generating facilities for public use, or an equivalent combination of training, education, and experience.
One year of supervisory experience, or an equivalent combination of training, education, and experience.

Responsibilities

Manage day-to-day maintenance team operations, approve timesheets, create schedules, and conduct quality inspections and performance evaluations.
Conduct monthly team meetings and regular one-on-one meetings with direct reports.
Ensure safety compliance and provide training and guidance to maintenance staff.
Handle customer complaints and service inquiries related to parking facilities.
Provide facilities asset management and manage day-to-day operations of each facility in the asset registry.
Plan and lead capital projects.
Conduct building inspections and establish lifecycle planning for assets.
Maintain inventory of equipment, supplies, and materials.
Plan and coordinate routine, seasonal, and special maintenance activities.
Determine seasonal and contractor needs and research and evaluate new products.
Conduct ramp and lot inspections and prepare budget estimates for maintenance projects.
Manage revenue control equipment auditing and routine maintenance.
Manage maintenance contracts specific to parking facilities.
Coordinate with vendors and contractors for specialized repairs and services.
Perform other related duties as assigned.

Benefits

Medical, dental, and vision coverage starting on Day 1.
6% employee 401a contribution with employer matching (6% or 7% based on bargaining unit).
Employee and employer contributions to a Retiree Health Savings Account.
Voluntary benefits including term life insurance, flexible spending accounts, accidental insurance, disability insurance, and deferred compensation plan options.
Twelve paid holidays.
Paid vacation and sick time.
Paid parking, if applicable.
Employee Home Ownership Incentive.
Tuition reimbursement and professional development opportunities.
Paid parental leave.
Employee Assistance Program with free mental health counseling.
Comprehensive wellness program with a health and wellness incentive.
Employee discounts and perks.