Facility Operations Coordinator

Fisher-Titus Medical Center•Norwalk, OH

11d

About The Position

The Facility Operations Coordinator provides extensive support to the Facility Operations Department and its Manager. The role is responsible for preparing documentation for triennial surveys and ensuring ODH/ACHC compliance by monitoring life-safety and physical-environment requirements, creating and executing the compliance calendar, preparing accreditation checklists, and following up on plans of correction and interim progress report action items. The coordinator manages accreditation survey preparation and documentation; supports water-management compliance; coordinates vendors, contractors, inspections, training, committee meetings, work orders, facility communications, fire drills, department purchasing, and maintenance schedules. The position requires independent management of complex, concurrent projects and effective research, analysis, communication, and reporting. Fisher-Titus describes itself as serving more than 70,000 residents in the greater Huron County area with a continuum of health and wellness services. Its vision is to be the community’s first choice for healthcare and employment, and its mission is to deliver compassionate, convenient care that promotes lifelong health and wellness.

Requirements

Associate degree in applied sciences, business management, or an applicable field.
At least 3 years of experience directly related to the duties and responsibilities.
Knowledge of ODH/ACHC standards and reporting requirements.
Demonstrated administrative experience in healthcare and construction environments.
Proven ability to prepare complex reports in an organized manner.
Strong oral and written communication skills.
Experience working in a team environment and demonstrated ability to meet deadlines with minimal supervision.
Ability to work independently and multitask complex projects.
Excellent phone and email etiquette and strong response times.
Ability to present effectively to small and large groups.
Ability to investigate, analyze, and report information.
Advanced research, analytical, critical-thinking, and report-writing skills.

Nice To Haves

Experience with accreditation and the survey process.

Responsibilities

Prepare for accreditation triennial surveys, complete preparation checklists, prepare the facility, and manage survey documentation to ensure accreditation compliance.
Assist with Water Management compliance, including LAMPS software and logs.
Assist in developing, implementing, and evaluating operating policies, procedures, and safeguards, and support changes intended to improve office efficiency.
Coordinate vendors and contractors to schedule mandatory services at the required frequency; coordinate and execute above-ceiling permits and logs.
Review, maintain, file, and submit required Life Safety accreditation inspection and testing reports to authorities, and address deficiencies.
Coordinate and implement staff educational and training materials, videos, webinars, and other learning modules.
Coordinate HRO Safety Committee meetings; prepare committee packets and record and distribute minutes.
Build and maintain a department work-order database and tracking system; enter users, develop preventive-maintenance procedures and reports, and process requests to support timely resolution.
Create communications for facility shutdowns and work; track and log utility occurrences; obtain signage renderings and quotes; and maintain team communication channels.
Schedule fire drills for the facility, including skilled nursing and assisted living facilities, and maintain drill and fire-monitoring reports.
Maintain coding and organization of seven department credit-card accounts and order department supplies and materials, including requisitions in Oracle.
Maintain the monthly work schedule for twelve maintenance technicians.
Prepare correspondence, schedule meetings, and maintain calendars and agendas.
Investigate, analyze, and report information; present effectively to small and large groups; manage multiple complex projects independently; and respond promptly to phone and email communications.
Perform other duties as assigned.
Support Fisher-Titus’s mission, vision, and CARES values; protect patient rights, privacy, dignity, and well-being; and comply with safety, confidentiality, quality-assurance, regulatory, and workplace conduct requirements.
Demonstrate the organization’s patient-service behaviors, including active listening, use of AIDET and HEART techniques, courteous greetings, respect for patient diversity and privacy, safety awareness, and continual process improvement.