Facility Operations

Cylake•Sunnyvale, CA

About The Position

Join a small team building next-generation cybersecurity products. The Facility Operations Lead oversees day-to-day office operations, maintenance, and the safety of the company’s physical environment. The role ensures the office, equipment, and workspace systems run smoothly, efficiently, and safely, partnering with teams including People, Engineering, Marketing, and Finance. This hands-on role is the primary point of contact for vendor management, emergency response, workplace services, and preventative maintenance. It includes identifying improvements, designing collaborative office spaces, and supporting the variability and ownership associated with a fast-growing startup. The role also partners with Engineering and IT to build and scale hardware lab environments.

Requirements

  • Ability to work in a fast-paced, high-growth technology startup.
  • Demonstrated experience partnering with People and cross-functional teams to deliver a high-quality workplace experience, support events and onboarding, and optimize office space for a growing organization.
  • Strong project management skills, including managing multiple workplace projects simultaneously from planning through completion.
  • Expertise sourcing, negotiating, and managing contracts with external vendors, electrical and HVAC contractors, landlord representatives, and janitorial services.
  • Strong knowledge of building safety protocols, OSHA compliance, workplace security systems, and emergency response planning.
  • Hands-on experience working with IT and Engineering teams to set up hardware labs, manage server racks, coordinate high-density power requirements, and maintain ESD-safe environments.
  • Currently authorized to work in the United States on a full-time basis; the position is not eligible for visa sponsorship now or in the future.

Responsibilities

  • Manage end-to-end site operations, including security, access systems, shipping, janitorial services, and daily office amenities.
  • Maintain building safety programs and emergency response plans; coordinate inspections, documentation, training, and corrective actions to support compliance with applicable requirements, including the Workplace Violence Prevention Program and Illness and Injury Prevention Programs.
  • Own the landlord and building management relationship.
  • Optimize workspace layouts and seat maps for changing team needs.
  • Plan longer-term space and capacity needs as headcount grows, including expansion planning, office moves, furniture, and build-outs.
  • Co-create workplace culture with the People team through event support, office space optimization, and seamless onboarding.
  • Lead vendor relationships and contractor work, managing quotes, service level agreements, physical upgrades, and repairs.
  • Build and scale hardware lab environments with Engineering and IT, managing power, ESD safety, and workbench infrastructure.

Benefits

  • Competitive compensation and a comprehensive benefits package designed to support employees’ health, well-being, and long-term success; details provided by the recruiter to qualified candidates.
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