Facility Operations Manager

ASM Global•Pittsburgh, PA

3d•Onsite

About The Position

Legends/ASM Global is hiring a Facility Operations Manager for Victory Heights Arena and Sports Performance Center (ASPC), a 3,600-seat multipurpose venue on the University of Pittsburgh campus. ASPC is home to the university’s Wrestling, Volleyball, Gymnastics and Dance teams and hosts competitions, ceremonies, concerts, exhibitions, camps and conferences. The Facility Operations Manager oversees day-to-day facility functionality, maintenance and readiness, helping ensure the Petersen Events Center and ASPC operate safely, efficiently and to a high standard. Working closely with the Director of Operations, the manager coordinates facility logistics and supports daily activities and major events. The role works with internal and external partners, including engineers, contractors, inspectors, designers, administrators and event personnel, and serves as a visible point of contact for building-related needs. During large-scale events, the manager acts as the facility liaison, coordinating in real time with building engineers and event teams to address operational needs and support a safe, seamless experience.

Requirements

High school diploma, GED or college degree.
Comfort using forklifts, pallet jacks, lifts and ladders.
Basic ability to read and understand drawings, schematics and building blueprints.
Working knowledge of shipping and receiving, dock operations or logistics.
A combination of training and experience in building and event management.
Computer skills, including Microsoft Outlook, Word, Excel and Adobe Acrobat.
Possess or acquire a CPR card, renewed every two years.
Ability to work independently with good judgment, solid work ethics, schedule flexibility and effective communication skills.
Flexibility to work extended or irregular hours, including nights, weekends, holidays and emergency recalls.

Nice To Haves

Experience using scheduling software such as INFOR or WEB TMA.
Ability or willingness to learn A/V fundamentals to support live events.

Responsibilities

Manage a team of four Building Engineers, including approving timesheets and time-off requests, preparing weekly schedules and holding regular meetings with the lead building engineer.
Enter and prioritize corrective maintenance, preventative maintenance and departmental work orders in the TMA System.
Source, order and receive repair parts, building and office supplies, durable goods, tools and equipment.
Support event staff on event days and review event riders in advance to ensure engineering and building needs are met.
Oversee the Housekeeping Manager and ensure the building, including team practice areas, is maintained in a presentable condition.
Serve as the building point of contact for vendors, contractors, service providers, drivers and tenants, including athletics, foodservice and merchandising.
Ensure building operations and practices comply with OSHA, NFPA, applicable laws and regulations, procedures and university guidelines.
Schedule annual inspections and preventative maintenance for building assets, including fire protection systems, telescopic seating and scissor lifts.
Maintain professional working relationships with clients, students, employees, patrons, staff, service providers, vendors and contractors.
Manage and distribute the monthly building schedule and serve as the primary contact for building outages, closures and schedule disruptions.
Escort vendors and other authorized personnel as needed and address building-related needs promptly and professionally.