Facility Maintenance Manager

AMC Theatres•Westbury, NY

11d•$24 - $25

About The Position

The Facility Maintenance Manager takes ownership of theatre facilities and leads behind-the-scenes work to maintain safe, clean, welcoming spaces and support the guest experience. The role oversees facility inspections, prioritizes repairs and cleaning, manages parts and supplies, coordinates vendor work, and follows up to confirm that repairs are completed properly and on time. It also leads and develops theatre associates who assist with facility maintenance and upholds AMC policies, safety practices, and values. The position requires regular facility work involving tools, equipment, chemicals, and basic repairs. It also involves frequent collaboration with the General Manager, janitorial staff, vendors, theatre associates, guests, and corporate partners. Compensation is $23.50–$24.75 per hour; actual compensation may vary by market and business needs.

Requirements

Must be at least 18 years old; other location-specific age requirements may apply.
Six months of supervisory or comparable leadership experience.
Ability and mechanical aptitude to safely troubleshoot and make basic facility repairs, including painting, wallpapering, carpeting, and plumbing.
Ability to safely use chemicals and basic tools to perform theatre equipment repairs and maintenance.

Nice To Haves

Demonstrated mechanical aptitude.
Intermediate to advanced building-trades proficiency, including painting, wallpapering, plumbing, seating, and equipment repair.
Administrative and follow-up skills to achieve successful maintenance and repair programs.
Ability to work efficiently and independently and prioritize needs with limited direction.
Attention to detail and strong organizational skills.
Previous experience managing vendors and budgets.
Strong communication and interpersonal skills.
Ability to negotiate positive outcomes with vendors, guests, and theatre team members.
Proficiency with Microsoft Office Suite and technology platforms used in facility management.
Analytical, planning, and problem-solving skills.
Ability to listen, communicate, and work effectively with supervisors, peers, subordinates, guests, vendors, and corporate partners in a fast-paced environment.

Responsibilities

Work safely with tools and equipment and monitor theatre associates’ safety compliance.
Follow the Health and Safety guidelines in AMC’s Standard Operating Procedures.
Maintain life safety systems and ensure work orders are completed well ahead of scheduled inspections.
Conduct daily and weekly interior and exterior facility inspections, identifying repairs, maintenance, and cleaning needs.
Prioritize repairs, maintenance, and cleaning to keep facilities clean, safe, and in good repair.
Order and maintain appropriate parts and supplies for timely repairs and maintenance.
Follow up on facility work completed by theatre associates to ensure it is completed properly and on time.
Confirm vendor work orders are completed properly and approve invoices promptly.
Maintain an accessible, prioritized list of facility repairs for theatre management.
Complete other duties assigned by the General Manager or Senior Manager, where applicable.
Maintain regular and reliable attendance in accordance with AMC’s Management Work Schedule Policy.
Develop and execute strategic facility action plans for continuous improvement.
Identify qualified associates for facility training and delegate appropriate cleaning, repair, and maintenance tasks.
Conduct routine facility walkthroughs with the General Manager and janitorial staff to review facility condition, cleanliness, equipment, and supplies.
Meet with vendors to clarify the scope of facility repairs, including HVAC, plumbing, electrical, and concession-equipment work.
Coordinate with approved AMC vendors and submit work orders when repairs exceed the theatre team’s capabilities.
Uphold AMC’s Business Practice Standards, policies, and procedures, and adhere to appearance standards including Wardrobe 101.
Model AMC’s Values through professional, positive conduct, ownership, and integrity.
Foster an inclusive environment and address concerns promptly to support a safe, respectful, and accountable workplace.
Lead teams and use available resources to meet goals and provide a strong guest and team experience.
Guide and develop crew and supervisors to perform their roles effectively.
Communicate and collaborate with supervisors, peers, subordinates, guests, vendors, and corporate partners in fast-paced, high-volume settings.
Participate in hiring, onboarding, training, and performance engagement, and support associates’ development.
Complete the role’s training and development plan and prepare for continued leadership opportunities.

Benefits

Accrued vacation and absentee time.
Premium pay for working on 12 company-designated holidays.
Comprehensive medical, dental, and vision coverage.
Free, confidential access to the Employee Assistance Program (EAP).
401(k) match.
Daily free popcorn and discounts on food and drinks, excluding alcoholic beverages.
Special savings on AMC gift cards.
Free movies at any AMC nationwide and up to two friends-and-family movie passes.
Opportunities to build communication, leadership, and time-management skills.
Career advancement paths.