Facility Chief Executive Officer

NeuroPsychiatric Hospitals•Kalamazoo, MI

About The Position

NeuroPsychiatric Hospitals is seeking a Facility Chief Executive Officer for Kalamazoo Behavioral Health Hospital. The CEO is responsible for the hospital’s overall administrative management and operation, including planning, financial management, continuous quality improvement, human resources, and day-to-day operations. Appointed by the Board of Directors in conjunction with the President and COO, the CEO has the authority needed to carry out these duties, subject to board policies, and acts as the board’s authorized representative unless another person or group has been designated. The CEO oversees and directs hospital operations to achieve established goals and objectives within the hospital’s mission. This high-stress executive role requires handling complex concepts and problems, making rapid administrative decisions, maintaining a flexible schedule that may involve long and irregular hours, planning and meeting deadlines, and building effective relationships with supervisors, executive colleagues, outside organizations, and individuals. The CEO represents the hospital professionally, supports ongoing professional development, protects confidential health information, and follows applicable laws, hospital policies, and corporate compliance standards.

Requirements

Bachelor’s degree in Healthcare Administration, Business Administration, Public Health, or a clinical discipline.
At least 3 years of experience in hospital leadership roles or as a CEO in behavioral health or acute care.
Excellent verbal communication skills to instruct and comfort patients and families.
Ability to maintain effective contacts with a variety of hospital personnel.
Knowledge and skills necessary to provide care appropriate to the age of the patients served.
Ability to handle detailed, complex concepts and problems and make rapid decisions regarding administrative issues.
Ability to establish effective supervisory relationships and constructive working relationships with executive colleagues and outside organizations and individuals.
Ability to plan and meet deadlines and maintain a flexible schedule to meet executive management demands; hours may be long and irregular.
Professional and positive image and attitude regarding the hospital, commitment to continued professional growth, confidentiality, initiative, resourcefulness, calmness in emergencies, promptness, efficiency, and cooperation with staff, departments, and visitors.
Vision adequate for computer work and extensive reading.
May occasionally need to lift less than 50 pounds.

Nice To Haves

Master’s degree.
Experience turning around an organization.
Ability to direct crisis and inpatient behavioral health services.

Responsibilities

Participate with the Board of Directors in determining the hospital’s direction in response to developing community needs.
Evaluate hospital cost effectiveness and recommend long-range plans consistent with the institution’s philosophy and objectives.
Keep directors informed about healthcare trends, issues, problems, activities, and community health needs to support policy making.
Recommend hospital policy positions concerning legislation, government administrative policies, and other policy matters.
Attend Board of Directors and committee meetings and represent the board at medical staff meetings.
Designate in writing an administrative officer to serve during the CEO’s absence.
Ensure hospital objectives are met through personnel selection, development, motivation, and evaluation in coordination with directors and Human Resources.
Define personnel accountabilities and qualifications, evaluate performance annually, establish departmental structures and delegation, and ensure required healthcare worker licenses are in place.
Participate in and lead educational programs, pursue healthcare management education, and ensure new employees receive orientation to their departments, services, and personnel policies.
Establish education, experience, and professional licensing criteria for directors; negotiate professional contracts and work with HR to maintain appropriate salary structures.
Direct departmental policies and procedures and ensure they are reviewed annually.
Monitor medical activities in coordination with the board, medical staff, and nursing personnel, and establish policies that support acceptable healthcare services.
Maintain operating stability and a work environment satisfactory to staff physicians; ensure policies address communication with physicians during inpatient emergencies; and maintain a current medical staff roster and service categories.
Promote cost-effective healthcare services while maintaining acceptable quality.
Ensure sound fiscal operations, including timely and accurate annual budgeting and implementation; plan for capital equipment and obtain approvals for purchases above specified thresholds.
Plan use of hospital physical resources and protect them from damage; arrange contractual relationships with consultants, contractors, architects, and others for facilities, finance, and personnel programs.
Monitor service delivery for compliance with applicable regulations and accrediting-body requirements and initiate changes as needed.
Promote the hospital’s integration with the community through communications and public relations; listen to auxiliaries, staff, and volunteers; speak to community groups; and represent the board and hospital in relevant associations.
Develop cooperative relationships with the business community and other hospitals.
Maintain an efficient organization by resolving disruptions and initiating necessary changes to services, including services provided by arrangement, agreement, or contract.
Ensure appropriate safety precautions and coordinate with local, regional, and state health planning groups and other providers on disaster preparedness, emergency communication, and transportation systems.
Oversee annual implementation of internal and external disaster preparedness plans and document outcomes.
Ensure development, implementation, and monitoring of the safety management program under the direction of a qualified safety officer.
Ensure safe, appropriate, and adequate patient transportation.
Protect the privacy and confidentiality of health information in written, electronic, and oral disclosures.
Remain knowledgeable of and comply with applicable federal and state laws, hospital policies, ethical standards, conduct requirements, and corporate compliance policies.
Ensure staff are trained and evaluated on compliance policies and procedures relevant to their jobs.
Keep current with relevant federal, state, and hospital regulations, laws, and policies as they change.