Facility Chief Executive Officer

Neuropsychiatric Hospitals•Kalamazoo, MI

About The Position

NeuroPsychiatric Hospitals (NPH) is seeking a Facility Chief Executive Officer for Kalamazoo Behavioral Health Hospital. NPH provides medical and neurobehavioral care to patients with acute psychiatric and complex medical needs through a patient-centered, interdisciplinary approach. Appointed by the Board of Directors in conjunction with the President and COO, the CEO is responsible for the hospital’s overall administrative management and operation, including planning, financial management, continuous quality improvement, human resources, and day-to-day operations. The CEO has authority to carry out these responsibilities subject to board policies and serves as the board’s authorized representative except where the board has designated another person or group. The CEO oversees total hospital operations to achieve established goals and objectives within the hospital’s mission.

Requirements

Bachelor’s degree in Healthcare Administration, Business Administration, Public Health, or a clinical discipline.
At least 3 years of experience in hospital leadership roles or as a CEO in behavioral health or acute care.
Excellent verbal communication skills to instruct and comfort patients and their families.
Ability to maintain effective contacts with a variety of hospital personnel.
Knowledge and skills necessary to provide care appropriate to the age of the patients served.
Ability to handle detailed and complex concepts and problems and make rapid administrative decisions.
Ability to plan, meet deadlines, and maintain a flexible schedule; hours may be long and irregular.
Vision adequate for computer work and extensive reading.
May occasionally need to lift less than 50 pounds.
Ability to maintain confidentiality and comply with applicable laws, hospital policies, and NPH compliance standards.

Nice To Haves

Master’s degree.
Experience turning around an organization.
Ability to direct crisis and inpatient behavioral health services.

Responsibilities

Participate with the board in determining the hospital’s direction in response to developing community needs.
Evaluate hospital cost-effectiveness and recommend long-range plans aligned with the institution’s philosophy and objectives.
Keep directors informed about healthcare trends, issues, community health needs, and hospital activities; recommend policy positions concerning legislation and government policy.
Attend Board of Directors and committee meetings and represent the board at medical staff meetings.
Designate an administrative officer in writing to serve during the CEO’s absence.
Ensure hospital objectives are achieved through personnel selection, development, motivation, and evaluation in coordination with directors and Human Resources.
Define personnel accountabilities and qualifications, evaluate performance annually, establish departmental structures and delegation, and ensure required healthcare worker licensure.
Lead and participate in educational programs, pursue healthcare management education, and ensure new employees receive orientation to departmental, service, and personnel policies.
Set educational, experience, and professional licensing criteria for directors.
Negotiate professional contracts and work with Human Resources to develop and maintain salary structures.
Direct departmental policies and procedures and ensure they are reviewed annually.
Monitor the adequacy of medical activities in coordination with the board, medical staff, and nursing personnel, and establish policies that support acceptable healthcare services.
Support institutional operating stability by creating a satisfactory working environment for staff physicians and ensuring policies address communication with physicians during inpatient emergencies.
Maintain a current roster of medical staff members and their service categories.
Promote cost-effective healthcare services while maintaining acceptable quality.
Ensure sound fiscal operations, including timely and accurate annual budget development and implementation.
Plan for capital equipment, obtain approvals for purchases above specified thresholds, plan use of physical resources, and protect against physical damage.
Arrange contractual relationships with consultants, contractors, architects, and others for facility, finance, and personnel planning and development.
Monitor service delivery to ensure compliance with governing regulations and accrediting-body requirements, and initiate changes as needed.
Promote the hospital’s integration with the community through effective communication and public relations; listen to auxiliaries, staff, and volunteers; and speak to community groups about health issues and programs.
Represent the board to the community and represent the hospital in state and national healthcare associations.
Develop and maintain cooperative relationships with the business community and other hospitals.
Promote efficient organizational functioning and resolve disruptions effectively and promptly.
Initiate changes to services, including services provided through arrangements, agreements, and contracts.
Ensure appropriate safety precautions and coordinate with local, regional, and state health planning groups and other providers on disaster preparedness, emergency communications, and transportation systems.
Oversee annual implementation of internal and external disaster preparedness plans and document outcomes.
Ensure development, implementation, and monitoring of the safety management program under the direction of a qualified safety officer.
Ensure safe, appropriate, and adequate patient transportation.
Handle complex administrative issues, make rapid decisions, establish appropriate supervisory relationships, and maintain effective relationships with executive colleagues and external parties.
Plan and meet deadlines and maintain a flexible schedule to meet executive management demands; hours may be long and irregular.
Maintain a professional, positive image and attitude toward the hospital and demonstrate commitment to ongoing professional growth.
Maintain confidentiality and protect the privacy of health information in written, electronic, and oral disclosures.
Remain resourceful and calm in emergencies, demonstrate initiative, and maintain prompt and efficient attendance.
Maintain good rapport and cooperation with nursing staff, medical staff, other departments, and visitors.
Follow applicable federal and state laws, hospital policies, ethical standards, conduct requirements, and NPH compliance policies; stay current with regulatory and policy changes.
Ensure staff are trained and evaluated on compliance policies and procedures applicable to their jobs.
Demonstrate the knowledge and skills needed to provide care appropriate to the age of the patients served.