Facility Administrator

Fresenius Medical Care•Dayton, OH

About The Position

The Facility Administrator leads a clinical facility and ensures clinical, operational, and business objectives are met. The role is authorized to make daily decisions supporting patient and staff safety, and develops a culture of trust, empowerment, and collaboration. The Administrator ensures compliance with governmental and regulatory requirements, supports the Medical Staff in meeting applicable standards, and is accountable to the ASC Governing Body for clinical reporting and operational oversight. Some tasks may be delegated to the nursing leader where appropriate. The position oversees facility employees, the care environment, clinical processes, quality improvement, compliance, risk management, records, and patient communications. It also oversees facility operations, business performance, staffing, supplies, physician and community partnerships, and administrative processes. The Administrator leads, coaches, and develops staff and ensures required training, performance management, and documentation are completed. Work includes desk and computer work and interaction with patients, staff, and physicians. Travel between assigned facilities and community locations may be required, as may limited travel to regional, Division, and Corporate meetings. The role may involve direct patient care, including lifting or moving patients weighing up to 200 pounds, assisting with ambulation, prolonged standing, and bending. The health care facility environment has controlled air temperature and moderate noise; exposure to infectious and contagious diseases or materials may occur.

Requirements

  • Bachelor’s degree, or an equivalent combination of education and experience; must meet state-specific background and education requirements.
  • Successfully complete and maintain BLS certification.
  • Six to eight years of related experience, or an equivalent combination of education and experience.
  • At least three years of direct or related experience in a healthcare supervisory or administrative role.
  • Demonstrated leadership and management skills, including communication, customer service, continuous quality improvement, relationship development, results orientation, team building, employee motivation, performance management, and decision-making.
  • Ability to read, analyze, and act on financial and business reports.
  • Proficiency with Microsoft Office, including Word, Excel, and PowerPoint.
  • Knowledge of the operation of facility equipment and technology, including C-arm, patient monitors, defibrillators, medical recording devices, computers, and emergency equipment.

Nice To Haves

  • Advanced degree.
  • ASC certification.
  • Experience in outpatient healthcare operations or an ambulatory surgery center setting.
  • Experience obtaining and maintaining Medicare certification through an accrediting organization.
  • Experience with medical database software.

Responsibilities

  • Lead facility employees, clinical processes, operations, and workflow to deliver high-quality patient care and meet facility objectives.
  • Ensure compliance with state requirements, licensure requirements, CLIA and pharmacy requirements, DEA anesthesia regulations, CMS conditions for coverage, state regulations, and applicable accrediting standards.
  • Maintain Environment of Care and NFPA 101 Life Safety Code requirements, and plan for medical emergencies through emergency preparedness planning and equipment maintenance.
  • Ensure appropriate medical records management and HIPAA compliance.
  • Oversee the center’s continuous, data-driven Quality Assurance and Performance Improvement Program, including collecting and analyzing data.
  • Develop facility-specific action plans based on internal tools and feedback from external inspections to achieve ASC quality standards.
  • Conduct risk assessments and implement facility-specific plans to manage liability and risk exposures for patients and employees.
  • Ensure adverse events are reported, documented, and followed up in accordance with policy and state requirements.
  • Communicate effectively with patients, dialysis clinics, hospitals, and physicians to address concerns and issues.
  • Participate in Governing Body meetings, including coordinating meetings, preparing documentation, and maintaining minutes.
  • Support the Medical Executive Committee as requested by the Medical Director and in accordance with Medical Staff Bylaws.
  • Review facility business and finances, financial reports, market trends, and staffing models to improve efficiency and workflow and manage inventory and expenses.
  • Work with the sales partner to develop new-market and business-development strategies and visit local dialysis clinics as needed to provide information about vascular access services.
  • Oversee front desk operations, including scheduling, patient follow-up, data integrity, and adherence to processes and customer service expectations.
  • Collaborate with ancillary departments, sales partners, physicians, dialysis clinics, the Access Center, and physician practices to support patient needs and facility goals.
  • Facilitate physician privilege applications and compliance with Medical Staff Bylaws, including assisting with credentialing.
  • Coordinate inventory, supply management, and vendor services to support cost containment, timely distribution, competitive pricing, and facility security and integrity.
  • Use medications, laboratory services, inventory, supplies, and equipment efficiently to meet annual supply cost goals.
  • Support billing, billing issues, and collection activities.
  • Ensure adequate staffing for patient needs and the safety and quality of employees and patients; assist with patient care as needed and in accordance with professional licensure, if applicable.
  • Lead, coach, and develop employees; partner with Human Resources on employee matters and address performance gaps in accordance with company policy.
  • Build an engaged and motivated workplace culture and support employee retention and morale.
  • Drive employee performance reviews and employee engagement and recognition activities.
  • Participate in recruiting, interviewing, and hiring decisions.
  • Ensure appropriate staff training and oversight, including front desk staff, new-hire orientation, compliance training, and mandatory in-service training.
  • Ensure required employee documentation is completed, including current licensure.
  • Perform other duties as assigned.
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