Facilities Support Services Coordinator

Seattle Pacific University•Lexington, MA
•$24 - $27•Onsite

About The Position

Seattle Pacific University’s Facilities department is seeking an organized, service-oriented Facilities Support Services Coordinator to support day-to-day Facilities services across campus. This on-campus role coordinates central stores and inventory, including procurement, receipt, storage, distribution, and tracking of maintenance and custodial supplies. The Coordinator also provides service desk support, assists with maintenance service requests, communicates with campus customers and Facilities staff, and supervises part-time student employees. The position supports SPU’s mission and its Christ-centered learning and working community. University employees are required to be aligned with and supportive of SPU’s Statement of Faith and its derivative policies and lifestyle expectations. Facilities employees are essential personnel and may be required to report during inclement weather, emergencies, or other situations affecting University operations. The role is based on Seattle Pacific University’s main campus and combines office and service desk responsibilities with warehouse and facilities-related work. Most work takes place indoors, with some outdoor duties and movement through Facilities work areas and campus spaces. Work may involve handling supplies and equipment and occasional exposure to varying temperatures and weather conditions. The position requires lifting up to 50 pounds, climbing stairs and ladders while carrying supplies or equipment, driving University service vehicles and forklifts (training provided), and working safely around warehouse and facilities equipment. The anticipated hiring range is $24.00–$26.50 per hour, commensurate with experience. The position is full-time and non-exempt. SPU offers a benefits package that currently includes healthcare coverage, retirement benefits, health savings account contributions for eligible employees, tuition benefits for employees and qualified dependents, and other programs supporting employee well-being and professional success. Benefit plans and eligibility are subject to change and will be provided at the time of hire. Applicants should complete the online application through Workday and submit a resume and cover letter.

Requirements

  • High school diploma or GED, or an equivalent combination of education and relevant experience.
  • At least two years of experience in purchasing, warehouse operations, stores/materials operations, or comparable education or experience.
  • Demonstrated commitment to providing high-quality customer service.
  • Sound judgment and ability to identify issues, ask for assistance when appropriate, and communicate effectively with others.
  • Strong organization, time management, and attention to detail.
  • Strong communication and analytical skills.
  • Experience using Microsoft Office applications, including Teams, Excel, Word, and Outlook.
  • Comfort using computerized systems to maintain records, track inventory, or coordinate work.
  • Valid Washington State driver’s license and driving record that meets University requirements.
  • Ability to operate University vehicles ranging from small pickup trucks to larger box trucks.
  • Forklift certification or willingness to complete forklift training.
  • Personal commitment to the Christian faith and affirmation of SPU’s Statement of Faith; enthusiasm for supporting the University’s Christian mission; and willingness to uphold the policies and lifestyle expectations of SPU’s Christian community.
  • Ability to lift up to 50 pounds, climb stairs and ladders while carrying supplies or equipment, drive University service vehicles and forklifts, and work safely around warehouse and facilities equipment.

Nice To Haves

  • Experience with a computerized maintenance management system (CMMS), such as TMA, SchoolDude, or Maximo.
  • Associate or bachelor’s degree in business or a related field.
  • Familiarity with building materials, maintenance operations, or building system repairs.
  • Experience with billing, invoicing, or records management.

Responsibilities

  • Coordinate central stores and inventory activities by receiving, organizing, storing, tracking, and distributing maintenance and custodial supplies; monitor stock levels, maintain accurate records, and help plan replenishment.
  • Support purchasing and materials coordination, including purchasing assistance, vendor communication, procurement activities, and materials needed for Facilities operations.
  • Work with the Maintenance Manager, Custodial Manager, and other Facilities staff to support work-order intake, dispatching, customer communication, and service tracking using the department’s computerized maintenance management system (CMMS).
  • Provide service desk coverage, respond to customer questions and service requests, provide status updates, and help resolve routine issues.
  • Train and supervise three to five part-time student employees supporting warehouse and service desk functions.
  • Work with Facilities staff to evaluate products, materials, and vendor options that meet departmental needs and service objectives.
  • Report for work as required during inclement weather, emergencies, or other situations affecting University operations.

Benefits

  • Healthcare coverage
  • Retirement benefits
  • Health savings account contributions for eligible employees
  • Tuition benefits for employees and qualified dependents
  • Other programs that support employee well-being and professional success
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