Facilities Planning Assistant

Nebraska Medicine • Omaha, NE

4d

About The Position

The Facilities Planning Assistant provides facility-wide customer assistance as the central point of contact for division services. The role coordinates, monitors, and prioritizes work requests and service issues using automated and manual systems and through daily phone interactions with customers. The assistant provides information to appropriate leadership resources to help resolve issues in a team-oriented manner and supports and manages small projects and furniture requests, including coordinating with vendors and users.

This is a full-time, first-shift position with a Monday–Friday schedule. Working hours are 7:30 a.m.–4:00 p.m. or 8:00 a.m.–4:30 p.m.

Requirements

• High school education or equivalent.
• Proficiency in Microsoft Office, including Word, Excel, and PowerPoint; utility and application formats are required.
• Exceptional verbal and written communication skills.
• Ability to organize, prioritize, and handle several projects at one time.
• A positive, competent, and professional image when dealing with internal and external contacts.
• Experience with typical office equipment, such as a computer, calculator, typewriter, fax machine, and copy machine.

Nice To Haves

• Previous experience in a healthcare-related environment.
• Experience with furniture systems, small project management, and communication with end users and customers.
• Typing speed of at least 30 words per minute.
• Competence, with appropriate training, in operating specialized software programs.
• Experience with a multiline telephone console, two-way communication radio, and digital paging system.

Responsibilities

• Provide facility-wide customer assistance as the central point of contact for division services.
• Coordinate, monitor, and prioritize work requests and service issues through automated and manual systems.
• Communicate with customers by phone daily regarding work requests and service issues.
• Provide information to appropriate leadership resources to support issue resolution in a team-oriented approach.
• Support and manage small projects and furniture requests, including coordinating vendors and users.

Benefits

• Up to $5,000 per year in tuition assistance.
• A 35% discount at Clarkson College.
• Career advancement opportunities with educational costs covered.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED