Facilities Planning Assistant

The Nebraska Medical Center • Omaha, NE

2d

About The Position

The Facilities Planning Assistant provides facility-wide customer assistance and serves as the central point of contact for division services. The role coordinates, monitors, and prioritizes work requests and service issues through automated and manual systems and daily phone interactions with customers. It also provides information to appropriate leadership resources to help resolve issues using a team-oriented approach, and supports and manages small projects and furniture requests, including vendor and user coordination.

The position is full-time, Monday through Friday, with a first-shift schedule of either 7:30 a.m.–4:00 p.m. or 8:00 a.m.–4:30 p.m.

Requirements

• High school education or equivalent.
• Proficiency in Microsoft Office, including Word, Excel, and PowerPoint.
• Proficiency with utility and application formats.
• Exceptional verbal and written communication skills.
• Ability to organize, prioritize, and handle several projects at one time.
• A positive, competent, and professional image when dealing with internal and external contacts.
• Experience with typical office equipment, such as a computer, calculator, typewriter, fax machine, and copy machine.

Nice To Haves

• Previous experience in a healthcare-related environment.
• Experience with furniture systems, small project management, and communication with end users and customers.
• Minimum typing speed of 30 words per minute.
• Competence, with appropriate training, in operating specialized software programs.
• Experience with a multi-line telephone console, two-way communication radio, and digital paging system.

Responsibilities

• Provide customer assistance facility-wide as the central point of contact for division services.
• Coordinate, monitor, and prioritize work requests and service issues through automated and manual systems and daily phone interactions with customers.
• Provide information to appropriate leadership resources to support issue resolution in a team-oriented manner.
• Support and manage small projects and furniture requests, including coordinating vendors and users.

Benefits

• Up to $5,000 per year in tuition assistance.
• 35% discount at Clarkson College.
• Career advancement opportunities with covered educational costs.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED