Facilities Operations Senior Associate

Ankura•Chicago, IL
•$60,000 - $80,000•Onsite

About The Position

The Facilities Operations Senior Associate is responsible for ensuring the offices are properly prepared for employees, clients, and customers, while maintaining exceptional customer service, performing hands-on support as needed; office upkeep and equipment maintenance in support of Ankura’s operational goals and objectives. This role is based in Chicago, IL and requires being onsite 5 days a week.

Requirements

  • Bachelors Degree or Associates degree is preferred but open to equivalent experience
  • 3+ years related to facilities/office management
  • Experience in a mail room/facilities environment
  • Business professional demeanor
  • Familiar with Microsoft Office software, i.e., Word, Excel, Outlook

Responsibilities

  • Logging and reporting all maintenance/technical faults to building management or engineers.
  • Oversee day-to-day operations of the office.
  • Ensure Health and Safety management and the provisions of a safe working environment.
  • Manage employee onboarding and offboarding.
  • office seating assignments, based on level protocol
  • controlling security access cards
  • equipment retrieval
  • Reconcile monthly approved invoices.
  • Liaison with IT to provide user, and conference room setup/technical support.
  • Coordinate catering orders for in-house client and staff meetings.
  • Restock kitchens daily on all floors with beverages, snacks and pantry supplies.
  • Restock/clean workrooms and copiers on all floors as needed.
  • Monitor and maintain stock levels, and place weekly supply orders or on an as needed basis.
  • Receive incoming office supply orders and distribute to floors.
  • Responsible for all mailroom operations, including shipping, receiving, and delivery of all packages and mail to include USPS, Fed Ex, DHL, etc.
  • Monitor all shred bins for capacity.
  • Liaison with Shred-It vendor for document destruction pick-up.
  • Office porterage as required including, office moves, furniture moves, deliveries and collections.
  • Point of contact for security, after hours and property emergencies.
  • Liaison with Director or Resource Manager to ensure smooth operations of the business.
  • Other duties as assigned by Director or Resource Manager.
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