Facilities Operations Senior Associate

Ankura Consulting Group•Chicago, IL

1d•Onsite

About The Position

The Facilities Operations Senior Associate is responsible for ensuring the offices are properly prepared for employees, clients, and customers, while maintaining exceptional customer service, performing hands-on support as needed; office upkeep and equipment maintenance in support of Ankura’s operational goals and objectives. This role is based in Chicago, IL and requires being onsite 5 days a week.

Requirements

Bachelors Degree or Associates degree is preferred but open to equivalent experience
3+ years related to facilities/office management
Experience in a mail room/facilities environment
Business professional demeanor
Familiar with Microsoft Office software, i.e., Word, Excel, Outlook

Responsibilities

Logging and reporting all maintenance/technical faults to building management or engineers.
Oversee day-to-day operations of the office.
Ensure Health and Safety management and the provisions of a safe working environment.
Manage employee onboarding and offboarding.
office seating assignments, based on level protocol controlling security access cards equipment retrieval
Reconcile monthly approved invoices.
Liaison with IT to provide user, and conference room setup/technical support.
Coordinate catering orders for in-house client and staff meetings.
Restock kitchens daily on all floors with beverages, snacks and pantry supplies.
Restock/clean workrooms and copiers on all floors as needed.
Monitor and maintain stock levels, and place weekly supply orders or on as needed basis.
Receive incoming office supply orders and distribute to floors.
Responsible for all mailroom operations, including shipping, receiving, and delivery of all packages and mail to include USPS, Fed Ex, DHL, etc.
Monitor all shred bins for capacity.
Liaison with Shred-It vendor for document destruction pick-up.
Office porterage as required including, office moves, furniture moves, deliveries and collections.
Point of contact for security, after hours and property emergencies.
Liaison with Director or Resource Manager to ensure smooth operations of the business.
Other duties as assigned by Director or Resource Manager.