Facilities Operations Coordinator

Crunch Fitness•North Charleston, SC

About The Position

The Facilities Operations Coordinator supports day-to-day facilities operations across assigned market locations. The role focuses on maintaining company standards, conducting monthly facility audits, managing parts ordering and procurement, monitoring maintenance activity, and providing accurate reporting to market and facilities leadership. Its objective is to improve facility consistency, accountability, operational efficiency, and cost control. The coordinator also works with vendors and club leadership to follow up on service requests, coordinate vendor schedules, support facility improvements and smaller capital initiatives, and track work through completion. The position requires frequent travel between assigned market locations and work in active fitness facility environments.

Requirements

  • Strong organizational and administrative skills with keen attention to detail.
  • Proficiency in Microsoft Excel, reporting tools, and data management software.
  • Demonstrated experience with purchasing, procurement, or vendor coordination.
  • Ability to identify operational deficiencies and drive consistent follow-through.
  • Strong written and verbal communication skills.
  • Ability to manage multiple locations and competing priorities.
  • Ability to travel frequently between assigned market locations as required.
  • Ability to stand, walk, bend, reach, climb ladders, and move throughout facility locations during audits and inspections.
  • Ability to lift, carry, move, or position equipment, parts, or supplies weighing up to 50 pounds independently, and heavier items with assistance.
  • Comfort working in active fitness facility environments, including exposure to loud noises, active equipment, and varying indoor/outdoor temperatures during inspections.
  • Visual acuity to conduct detailed quality audits, inspect facility conditions, and review electronic records and reports.

Nice To Haves

  • Previous facilities management, maintenance, or multi-unit operations experience is highly preferred.

Responsibilities

  • Conduct monthly facility audits at assigned locations using established company standards.
  • Identify, document, and photograph facility deficiencies; communicate findings and track corrective actions through resolution.
  • Manage parts ordering for assigned locations, including fitness equipment and general facility needs.
  • Oversee market procurement using approved vendors and purchasing guidelines; obtain competitive pricing, monitor inventory, and identify cost-saving opportunities.
  • Monitor ServiceChannel activity, including open work orders, aging tickets, and repair completion.
  • Follow up with vendors and club leadership on outstanding service requests.
  • Monitor preventive maintenance completion, identify recurring issues, and escalate critical repairs.
  • Prepare weekly and monthly reports covering audits, maintenance, work orders, procurement, and spending.
  • Identify locations requiring additional attention or support and provide market leadership visibility into facility performance.
  • Coordinate vendor scheduling and support facility improvement projects and smaller capital initiatives.
  • Track project progress, timelines, and completion, ensuring work meets company expectations and standards.

Benefits

  • 401(k)
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Vision insurance
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