Facilities Coordinator

Msgcu•Clinton Township, MI

36d•Hybrid

About The Position

Michigan Schools & Government Credit Union (MSGCU) is seeking a Facilities Coordinator to join their team. This role involves coordinating facilities operational tasks, including maintenance reviews, vendor scheduling, supply fulfillment, and handling service requests. The coordinator will manage the Facilities team helpdesk, ensuring timely resolution of service requests and maintaining the service ticketing system. They will also coordinate with various vendors for services like janitorial, landscaping, HVAC, and security, monitoring their performance. Additionally, the role provides support to the broader Facilities Team with tasks such as supply orders, budgeting, onboarding/offboarding, and maintaining department resources. The coordinator will also assist with building operations, general maintenance, deliveries, inventory management, and event setup/breakdown. Core competencies for this role include member focus, action orientation, effective communication, instilling trust, self-development, and the ability to work confidentially with all levels of staff.

Requirements

3 years of experience in a Facilities or administrative-related role required, preferably with general knowledge of building maintenance in a multi-site environment.
Ability to work confidentially and effectively with all levels of management and staff.
Ability to lift, carry, push, pull or otherwise move heavy objects weighing up to 50 pounds.

Nice To Haves

Associate degree in Business Administration or related field preferred.

Responsibilities

Monitors the Facilities team helpdesk by resolving or assigning all service requests to ensure proper resolution in a timely manner.
Maintains service ticketing system to document requests, provide resolution updates, and track progress.
Assesses service requests for completion, timeliness, and overall resolution.
Coordinates and fulfills all walk-up Facilities and supply requests that require immediate action.
Schedules and coordinates work with vendors, including janitorial, landscaping, snow removal, window cleaning, HVAC, electrical, plumbing, security, and banking equipment.
Monitors vendor performance and ensures service levels are met.
Coordinates the Facilities department’s vendor management process by proactively tracking reporting requirements, requesting required documentation from vendors, reviewing for completeness, and presenting to appropriate leaders for approval.
Provides support as necessary for the broader Facilities Team to ensure excellent support for the organization including, supply orders, budgeting, onboarding and offboarding processes, and maintaining the department intranet page and calendar.
Serves as back-up for building security by creating and reissuing access badges and reviewing security footage as needed.
Performs general maintenance, including grounds upkeep, occasional spot cleaning, inspections, and minor repairs.
Receives and disperses deliveries.
Ensures supply room inventories, first aid supplies, and copy room materials are adequately stocked and well organized.
Assists with event set-up and breakdown, including arranging furniture, equipment, food, and beverages as needed.

Benefits

Generous health benefits
Vacation time
Retirement plan contributions
Discounts on loans
Discounts on phone service
Medical, dental and vision on your first day!
Health Savings Account (HSA)-eligible medical plan with no monthly premium for you (and your family)
3% contribution from MSGCU to 401(k) for those at least 21 years old
100% match for the next 7% contributed to 401(k)
12 paid holidays
Up to 120 hours of PTO your first year of service (pro-rated based on start date)