Facilities Coordinator

JLL • Nashville, TN

12d • Onsite

About The Position

As a Facilities Coordinator, you will connect client expectations with the day-to-day operations that keep a site running smoothly. You will support the Integrated Facility Management team across customer service, operations, vendor relations, and finance, helping ensure services reflect JLL's commitment to excellence. You will collaborate with facility managers, engineers, finance teams, and vendors to solve problems and keep deliverables on track. As a first point of contact for guests, visitors, and employees, you will respond professionally and creatively to varied situations. This role suits someone who enjoys variety, building relationships, and delivering consistent, high-quality service.

The position is on-site in Nashville, Tennessee, with a Monday–Friday schedule from 8 a.m. to 5 p.m. Visa sponsorship is not provided; candidates must be authorized to work in the United States without sponsorship.

Requirements

• High school diploma or GED.
• 1–3+ years of experience in facilities management, customer service, or a related operational role.
• Excellent customer service skills and orientation.
• Ability to maintain professionalism under stressful situations, plan and manage work under time constraints, multitask effectively, and work independently.
• Tech savvy, with proficiency in MS Office and the ability to quickly learn new systems and platforms.
• Strong organizational, presentation, and collaborative skills.
• Must be authorized to work in the United States without sponsorship; visa sponsorship is not provided.

Nice To Haves

• Familiarity with work order systems and vendor management processes.
• Experience supporting financial reporting or budget tracking.
• Demonstrated ability to work cross-functionally within a team environment.

Responsibilities

• Cultivate and maintain positive working relationships with clients, JLL representatives, and service providers.
• Coordinate special events in support of client or JLL initiatives, and provide support for guests, visitors, and employees.
• Receive and dispatch work requests to technical staff and vendors, maintaining accountability for deliverables.
• Manage and coordinate vendor performance, including tracking work order completion and validating invoices.
• Assist with site inspections and operational audits, and maintain accurate records.
• Support budgetary requests, financial analysis, reporting, and purchasing, liaising with the JLL finance team.
• Act as a liaison to the JLL finance team and other account team members.
• Support facility-specific cost savings goals.
• Help the team achieve SLAs and KPIs while identifying opportunities to improve processes and client satisfaction.

Benefits

• 401(k) plan with matching company contributions.
• Comprehensive medical, dental, and vision care.
• Paid parental leave at 100% of salary.
• Paid time off and company holidays.
• Early access to earned wages through Daily Pay.
• Supportive culture and comprehensive benefits package prioritizing mental, physical, and emotional health.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED