Facilities Coordinator

JLL•Wilmington, DE

1d•Onsite

About The Position

As a Facilities Coordinator at JLL, you will help keep a client's facility running smoothly day to day and serve as a key point of contact for building occupants, visitors, and vendors. You will support the Facility Management team across operational, administrative, and customer-facing responsibilities, helping maintain a seamless and professional workplace experience. The role calls for strong organizational skills, a service-first mindset, the ability to manage multiple priorities, and a calm, composed approach in busy situations. The position is on-site in Wilmington, Delaware. Candidates must be authorized to work in the United States without sponsorship; visa sponsorship is not provided.

Requirements

Superior customer service skills and a strong service orientation.
Ability to maintain professionalism, including in stressful situations.
Ability to plan and manage work effectively under time constraints.
Ability to multitask and work independently without direct supervision.
Proficiency in MS Office.
Strong written, verbal, and interpersonal communication skills.
Strong organizational skills and a collaborative working style.
Proficiency in Excel, including the ability to customize administrative reports.
Must be authorized to work in the United States without sponsorship.

Nice To Haves

Associate's degree in Facilities Management, Building Services, Business Administration, or a related field.
Prior experience supporting facility operations, budgeting, or vendor coordination.
Familiarity with security protocols and working alongside security teams on operational matters.
Experience assisting with budget tracking, variance analysis, or basic financial reporting.

Responsibilities

Assist the Facility Management team with tactical planning that supports broader team goals and objectives.
Provide facility-specific assistance as needed or requested and adapt to changing daily priorities.
Help manage and maintain the facility, including overseeing pantry operations, supervising hospitality staff, and ordering supplies.
Support meeting and conference room reservations and ensure spaces are ready and available as directed.
Assist with coordinating and scheduling maintenance activities, including preventative maintenance work.
Support general facility management services by continuously monitoring the office or facility environment.
Serve as a friendly, professional point of contact for clients, visitors, and guests.
Follow up with customers to resolve requests and concerns.
Provide direction and information to vendors, facilities staff, and service providers to coordinate work with minimal disruption to the client environment.