Facilities Coordinator
About The Position
As a Site Operations Coordinator at JLL, you'll provide essential administrative and operational support to the site management team, ensuring smooth day-to-day facilities operations while serving as a key liaison between clients, vendors, and internal stakeholders. We believe the most effective teams are built when everyone is empowered to thrive, and in this role, you'll be empowered to take ownership of diverse responsibilities that keep our facilities running seamlessly. From coordinating vendor activities and managing work orders to supporting front desk operations and client events, you'll be at the center of creating exceptional workplace experiences. What sets JLL apart is our culture of collaboration, locally and across the globe, and you'll experience this firsthand as you partner with site teams, regional leads, and client stakeholders to solve problems and drive operational excellence. This position offers the opportunity to develop your facilities management expertise while contributing meaningfully to safety initiatives, budget planning, and continuous process improvements in a dynamic, fast-paced environment.
Requirements
- High school diploma or equivalent
- 2+ years of experience in facilities coordination, operational support, or similar role in a Corporate Real Estate environment
- Experience with vendor management including scheduling, coordination, and maintaining vendor relationships
- Proficiency in Microsoft Office Suite (particularly Excel and Outlook) and Google Workspace Apps (Sheets, Mail, and core applications)
- Strong organizational skills and attention to detail with demonstrated ability to multi-task effectively
- Excellent written and verbal communication skills with strong understanding of customer service principles
- Ability to work onsite full time with flexibility for travel between client locations
Nice To Haves
- Bachelor's degree in related field or discipline
- Experience in facilities or property management environment with knowledge of building operations and maintenance
- Experience with data entry and Computerized Maintenance Management Systems (CMMS)
- Understanding of health and safety practices in workplace settings
Responsibilities
- Schedule and coordinate vendor activities, site inspections, and work orders for both Facilities and Moves, Additions, and Changes (MAC)
- Support front desk operations by greeting visitors, managing snack and refreshment programs, and liaising with regional mailroom teams
- Receive and process client requests for operational and event needs, coordinating site meetings and preparing relevant setups and materials
- Maintain accurate records of vendor interactions, service requests, and site activities while tracking key performance indicators (KPIs)
- Participate in planning meetings with clients, facility managers, and stakeholders to review schedules and address operational priorities
- Communicate issues and concerns requiring resolution to appropriate JLL leadership in a timely and professional manner
- Assist in preparation of operational reports, budget development, close-out activities, and maintenance of site documentation and procedures
Benefits
- 401(k) plan with matching company contributions
- Comprehensive Medical, Dental & Vision Care
- Paid parental leave at 100% of salary
- Paid Time Off and Company Holidays
- Early access to earned wages through Daily Pay
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
