Facilities Coordinator - Multifamily Properties

RHM Real Estate Group•Cleveland, OH

6d•$28 - $32•Onsite

About The Position

RHM Real Estate Group is hiring a Facilities Coordinator to support a designated portfolio of affordable multifamily housing properties across Northeast Ohio. The role helps ensure consistent maintenance standards and provides hands-on support across multiple sites. It includes onboarding and training maintenance personnel, mentoring less experienced staff, coordinating with vendors and renovation projects, conducting inspections, and supporting maintenance operations and compliance. The coordinator provides direct assistance with overdue work orders, unit turns, critical maintenance backlogs, and temporary coverage for open maintenance positions. The role also participates in the corporate facilities on-call tree and works closely with property-level staff and regional leadership to support operational efficiency and resident satisfaction. The position reports regularly to the Facilities Manager regarding training, compliance, and site needs, and assists with improving facilities procedures. This is a full-time role based in multiple locations in Cleveland, Ohio, and the surrounding area, with a Monday–Friday schedule plus on-call duties as required. The work includes travel between properties and hands-on maintenance tasks, including physical work at heights, lifting and moving appliances, and operating hand and power tools. Candidates must supply their own tools; the building supplies specialty tools such as drain snakes and extension ladders.

Requirements

3–5 years of experience in maintenance, facilities management, or a related field.
Ability to train, coach, and mentor team members.
Strong knowledge of unit turns, preventative maintenance programs, and compliance standards.
Ability to work independently, manage multiple priorities, and travel across the designated portfolio.
Strong communication and leadership skills, including the ability to model professionalism and accountability.
Must supply own tools; the building supplies specialty tools such as drain snakes and extension ladders.
Organizational and time-management skills.
Must embody RHM’s core values: Teamwork, Will to Win, Loyalty, and Be a Good Person.
U.S. work authorization is required.
Must be able to reliably commute or plan to relocate before starting work.

Nice To Haves

Multi-site or regional experience.
Hands-on technical skills in HVAC, electrical, plumbing, and general maintenance; strong plumbing skills are particularly desired.

Responsibilities

Lead onboarding and technical training for new maintenance personnel across the designated portfolio.
Mentor and serve as an ongoing resource for less experienced team members.
Act as a liaison for ongoing renovation projects, unit turns, and vendor coordination.
Reinforce company standards, safety practices, and maintenance processes.
Conduct routine site inspections according to the facilities department’s schedule.
Ensure compliance with maintenance processes, including unit turn standards, preventative maintenance programming, and readiness for state and syndicator inspections.
Document inspection results and follow up on corrective actions.
Participate in the facilities on-call tree as the first point of contact at the corporate level.
Provide direct support for overdue work orders, unit turns, and critical maintenance backlogs.
Temporarily fill open maintenance positions as needed to ensure continuity of service.
Partner with property-level staff and regional leadership to support operational efficiency and resident satisfaction.
Report to the Facilities Manager on training progress, compliance status, and site needs.
Assist in developing and refining facilities procedures.
Work with contractors as needed.