Facilities Coordinator - Multifamily Properties

RHM Real Estate Group•Cleveland, OH

5d•Onsite

About The Position

RHM Real Estate Group is seeking a Facilities Coordinator to support facilities operations across a designated affordable-housing apartment portfolio in Northeast Ohio. The role includes onboarding and training maintenance personnel, reinforcing company standards and safety practices, conducting site inspections, and supporting renovation projects, unit turns, vendors, and maintenance backlogs. The coordinator provides hands-on assistance across multiple properties, helps maintain compliance with maintenance processes and inspection requirements, and partners with property staff and regional leadership to support operational efficiency and resident satisfaction. The position reports regularly to the Facilities Manager and contributes to improving facilities procedures. The schedule is Monday through Friday, with on-call duties as required. The role covers multiple locations in Cleveland, Ohio, and the surrounding area. Candidates must supply their own tools; the building supplies specialty tools such as drain snakes and extension ladders.

Requirements

3–5 years of experience in maintenance, facilities management, or a related field.
Ability to train, coach, and mentor team members.
Strong knowledge of unit turns, preventative maintenance programs, and compliance standards.
Ability to work independently, manage multiple priorities, and travel across the designated portfolio.
Strong communication and leadership skills, with the ability to model professionalism and accountability.
Must supply own tools; specialty tools such as drain snakes and extension ladders are supplied by the building.
Organizational and time-management skills.
Must embody the company’s core values: Teamwork, Will to Win, Loyalty, and Be a Good Person.
U.S. work authorization is required.
Must be able to work from ladders up to 20 feet off the ground and stepladders up to 10 feet inside apartments; work under sinks and around appliances while bending or lying on the back; move appliances; lift and carry up to 80 pounds; bend over appliances or mechanical equipment; walk or stand for an entire workday; climb flights of stairs; assemble small parts; read repair instructions; document work hours, repairs, and materials; work in inclement weather; and operate hand and power tools.
Reliably commute to the work locations or plan to relocate before starting work.

Nice To Haves

Multi-site or regional experience.
Hands-on technical skills with HVAC, electrical, plumbing, and general maintenance; a strong emphasis on plumbing is desired.

Responsibilities

Lead onboarding and technical training for new maintenance personnel across the designated portfolio.
Mentor and serve as a resource to less experienced team members.
Liaise on renovation projects, unit turns, and vendor coordination.
Reinforce company standards, safety practices, and maintenance processes.
Conduct routine site inspections according to the facilities department’s schedule.
Ensure compliance with unit-turn standards, preventative maintenance programming, and readiness for state and syndicator inspections.
Document inspection results and follow up on corrective actions.
Participate in the facilities on-call tree as the first corporate-level point of contact.
Provide direct support for overdue work orders, unit turns, and other critical maintenance backlogs.
Temporarily fill open maintenance positions as needed to ensure continuity of service.
Partner with property-level staff and regional leadership to support operational efficiency and resident satisfaction.
Report training progress, compliance status, and site needs to the Facilities Manager.
Assist in developing and refining facilities procedures.
Work with contractors as needed.