Facilities Coordinator

JLL•Kirkland, WA
•Onsite

About The Position

The Facilities Coordinator provides critical operational support to the Site and/or Assistant Facility Managers across maintenance and operations, accounting and finance, vendor oversight, equipment and supplies, and occupancy services. The role maintains client relationships and helps ensure service levels and operational performance expectations are consistently achieved. The position is on-site in Kirkland, Washington, and is scheduled Monday through Friday, 8:30 a.m. to 5:00 p.m. The position does not provide visa sponsorship; candidates must be authorized to work in the United States without sponsorship. Applications are accepted on an ongoing basis until a candidate is identified.

Requirements

  • Excellent communication, organization, and problem-solving skills.
  • Ability to work independently with little supervision and effectively handle stressful situations.
  • Self-motivated, confident, energetic, and flexible.
  • Proficiency with a range of information technology tools and platforms.
  • At least 2 years of experience.
  • Must be authorized to work in the United States without sponsorship.

Nice To Haves

  • Prior experience in facilities, property management, hospitality, or a related field.
  • Knowledge of local occupational health and safety requirements, critical facilities, and vendor management for specialized services.
  • Understanding of basic property technical systems, including computer room air-conditioning, chiller systems, fire protection systems, and mechanical and electrical systems.
  • Facilities Management Professional (FMP) certification.

Responsibilities

  • Support teamwork, cooperation, performance excellence, and personal success.
  • Conduct daily walkthroughs to ensure the office is clean and organized.
  • Respond to work orders promptly, meeting KPI requirements and providing excellent customer service.
  • Identify opportunities to improve operations and service; make recommendations and conduct site inspections and assessments to maintain building procedures and performance measures.
  • Promote a safe workplace through regular monitoring and proactive issue resolution.
  • Schedule and manage repairs, maintenance, minor works, and other work requests, tracking items through completion.
  • Coordinate work by providing information and direction to vendors, facilities staff, and other service providers while minimizing disruption.
  • Assist with procurement of vendors and services as needed.
  • Coordinate delivery of site amenities, including fitness facilities, food services, massage services, transportation, and moves.
  • Serve as the site point of contact for facility-related inquiries.
  • Coordinate and support events, meetings, and conference facilities.
  • Perform additional duties involving reception and guest support, mail and courier services, office supplies and equipment maintenance, landlord relations, and building access passes.
  • Support site safety and security initiatives.
  • Maintain accurate site records and official documentation, including web pages and other systems.
  • Support JLL operations, including moves and reconfigurations, events, reception, and building operations.
  • Maintain and propose emergency response plans, including evacuation procedures, after-hours emergency response, and environmental health and safety protocols.
  • Comply with client contract requirements and meet or exceed Key Performance Indicators.
  • Deliver high-quality service as reflected in client feedback.
  • Coordinate site operations in accordance with agreed policies, procedures, and contract scope.

Benefits

  • 401(k) plan with matching company contributions.
  • Comprehensive medical, dental, and vision care.
  • Paid parental leave at 100% of salary.
  • Paid time off and company holidays.
  • Early access to earned wages through Daily Pay.
  • Supportive culture and comprehensive benefits package focused on mental, physical, and emotional health.
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