Facilities Coordinator

Cushman & Wakefield • Plano, TX

2d

About The Position

The Facilities Coordinator provides administrative, operational, and customer service support to the Facilities Management team to help ensure efficient daily operations and delivery of facility services. The role supports maintenance coordination, work order tracking, vendor and client communication, facility projects, recordkeeping, and timely resolution of facility needs, while contributing to a safe, efficient, and professional workplace.

The coordinator manages work orders and facility service requests; supports inspections, preventive maintenance scheduling, and operational reporting; and escalates urgent or unresolved issues. The role also creates and tracks purchase orders, follows the purchase order lifecycle, coordinates procurement documentation with vendors, reviews invoices against approved orders, assists with reconciliation and closeout, and maintains procurement and financial records.

The position coordinates vendor activities and service schedules, monitors service delivery, responds to inquiries, and helps support campus projects, workplace services, special events, and operational initiatives. Additional administrative work includes maintaining trackers and documentation, preparing routine reports, monitoring performance indicators and service level agreements, coordinating meetings, documenting action items, and providing other support as assigned. The position operates in a professional office environment and routinely uses standard office equipment. Eligible employees may enroll in benefit programs, generally including health, vision, dental, flexible spending and health savings accounts, retirement savings, life and disability insurance, and paid and unpaid time away from work. Compensation is listed as $24.51–$28.84; the posting does not specify the pay period.

Requirements

• High school diploma or GED required.
• At least 1 year of work experience in an administrative, accounting, or tenant services capacity.
• Experience with data entry, extensive reporting, filing, answering phones, scheduling, and communications.
• Previous customer service experience.
• Working knowledge of lease terms and the reconciliation process for Common Area Maintenance, insurance, and real estate taxes.
• Proficiency in understanding management agreements and contract language.
• Working knowledge of computer software programs and base building systems.
• Computer proficiency with Microsoft Office Suite, including Word, Excel, and PowerPoint.
• Demonstrated ability to exercise good judgment.
• Excellent interpersonal skills.
• Ability to work a flexible schedule as needed, including overnight travel, on-call after-hours work, and weekends.

Nice To Haves

• Associate or bachelor's degree in facilities management, building, business, or another related field.
• Previous experience in facilities/property management, commercial real estate, or professional services.

Responsibilities

• Support daily facility operations to maintain a safe, functional, and professional workplace.
• Create, assign, monitor, and follow up on work orders in the designated facility management system.
• Track open and completed work orders and coordinate with engineering staff, vendors, and contractors to resolve outstanding issues.
• Assist with facility inspections, preventive maintenance scheduling, and operational reporting.
• Coordinate facility service requests and escalate urgent or unresolved issues to management.
• Create and process purchase orders in accordance with company and client procurement policies and procedures.
• Track open purchase orders and outstanding commitments, and assist with reconciliation and closeout.
• Coordinate with vendors to obtain quotes, proposals, invoices, and supporting documentation.
• Review invoices against approved purchase orders and documentation, identify discrepancies, and assist with resolution.
• Maintain procurement records and assist with financial reporting, expense tracking, and budget-related administrative activities.
• Communicate purchasing status, invoice issues, and outstanding approvals to internal stakeholders and vendors.
• Coordinate vendor activities, service schedules, and facility maintenance requests; monitor service delivery and follow up on completion.
• Respond to facility inquiries and service requests in a timely, customer-focused manner and maintain professional communication with stakeholders.
• Assist with coordinating campus projects, workplace services, special events, and operational initiatives.
• Maintain records, spreadsheets, trackers, and facility documentation; prepare routine operational reports.
• Assist with monitoring key performance indicators and service level agreements.
• Coordinate meetings, communicate project updates, and document follow-up actions.
• Provide additional administrative and operational support to the Facilities Management team as assigned.

Benefits

• Eligible employees may enroll in health insurance, vision insurance, and dental insurance programs.
• Eligible employees may enroll in flexible spending accounts and health savings accounts.
• Eligible employees may enroll in retirement savings plans.
• Eligible employees may enroll in life and disability insurance programs.
• Paid and unpaid time away from work may be available to eligible employees.
• Competitive pay; compensation depends on factors including location, experience, qualifications, and other eligibility factors.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED