Facilities Coordinator

JLL•Kirkland, WA

20d•$59,400 - $78,160•Onsite

About The Position

The Facilities Coordinator provides operational support to the Site and/or Assistant Facility Managers across maintenance and operations, accounting and finance, vendor oversight, equipment and supplies, and occupancy services. The role develops and maintains client relationships and helps ensure that agreed service levels are consistently achieved. It supports a dynamic workplace and JLL’s commitment to operational excellence. The position is on-site in Kirkland, Washington, with a Monday–Friday schedule from 8:30 a.m. to 5:00 p.m. The stated annual compensation range is $59,400–$78,160. Visa sponsorship is not provided; candidates must be authorized to work in the United States without sponsorship.

Requirements

Excellent communication, organization, and problem-solving skills.
Ability to work independently with little supervision and effectively handle stressful situations.
Self-motivated, confident, energetic, and flexible.
Proficiency with a range of information technology tools and platforms.
Minimum of 2 years of experience.

Nice To Haves

Prior experience in facilities, property management, hospitality, or a related field.
Knowledge of local occupational health and safety requirements, critical facilities, and vendor management for specialized services.
Understanding of basic property technical systems, including computer room air-conditioning, chillers, fire protection, and mechanical and electrical systems.
FMP (Facilities Management Professional) certification.

Responsibilities

Support teamwork, cooperation, performance excellence, and personal success.
Conduct daily walkthroughs to ensure a clean and organized office environment.
Respond to work orders in a timely manner while meeting KPIs and providing excellent customer service.
Identify opportunities to improve operations and service; make recommendations and conduct site inspections and assessments to maintain building procedures and performance measures.
Promote workplace safety through regular monitoring and proactive issue resolution.
Schedule and manage repairs, maintenance, minor works, and other work requests, tracking them through completion.
Coordinate work with vendors, facilities staff, and other service providers, providing information and direction to minimize disruption.
Assist with procurement of vendors and services as required.
Coordinate site amenities, including fitness facilities, food services, massage services, transportation, and moves.
Serve as the site point of contact for facility-related inquiries.
Coordinate and support events, meetings, and conference facilities.
Provide additional support for reception and guests, mail and courier services, office supplies, equipment maintenance, landlord relations, and building access passes.
Support site safety and security initiatives.
Maintain accurate site records and official documentation, including web pages and other systems.
Support JLL operations, including moves and reconfigurations, events, reception, and building operations.
Maintain and propose emergency response plans, including evacuation procedures, after-hours emergency response, and environmental health and safety protocols.
Comply with client contract requirements and meet or exceed KPIs.
Deliver service quality that meets client expectations, as reflected in client feedback.
Coordinate site operations in accordance with agreed policies, procedures, and contract scope.