Facilities Coordinator

JLL • Wilmington, DE

2d • Onsite

About The Position

As a Facilities Coordinator at JLL, you will help keep a client’s facility running smoothly and serve as a key point of contact for building occupants, visitors, and vendors. You will support the Facility Management team with operational, administrative, and customer-facing responsibilities, helping maintain a seamless and professional workplace experience. The role calls for strong organizational skills, a service-first mindset, the ability to manage multiple priorities, and composure during busy periods. It offers the opportunity to work within a collaborative team and build a career in facilities management.

This position is on-site in Wilmington, Delaware. Visa sponsorship is not provided; candidates must be authorized to work in the United States without sponsorship. Applications are accepted on an ongoing basis until a candidate is identified.

Requirements

• Superior customer service skills and a strong service orientation.
• Ability to consistently maintain professionalism, including in stressful situations.
• Ability to plan and manage work effectively under time constraints.
• Ability to multitask and work independently without direct supervision.
• Proficiency in MS Office.
• Strong written, verbal, and interpersonal communication skills.
• Strong organizational skills and a collaborative working style.
• Proficiency in Excel, including the ability to customize administrative reports.
• Must be authorized to work in the United States without visa sponsorship.

Nice To Haves

• Associate's degree in Facilities Management, Building Services, Business Administration, or a related field.
• Prior experience supporting facility operations, budgeting, or vendor coordination.
• Familiarity with security protocols and working alongside security teams on operational matters.
• Experience assisting with budget tracking, variance analysis, or basic financial reporting.

Responsibilities

• Assist the Facility Management team with tactical planning to support broader team goals and objectives.
• Provide facility-specific assistance as needed or requested, adapting to changing priorities.
• Help manage and maintain the facility, including overseeing pantry operations, supervising hospitality staff, and ordering supplies.
• Support meeting and conference room reservations and help ensure spaces are ready and available as directed.
• Assist with coordinating and scheduling maintenance activities, including Preventative Maintenance work.
• Support general facility management services by continuously monitoring the office or facility environment.
• Serve as a friendly, professional interface with clients, visitors, and guests.
• Follow up with customers to resolve requests and concerns.
• Provide direction and information to vendors, facilities staff, and service providers to coordinate work with minimal disruption to the client environment.

Benefits

• 401(k) plan with matching company contributions.
• Comprehensive medical, dental, and vision care.
• Paid parental leave at 100% of salary.
• Paid time off and company holidays.
• Early access to earned wages through Daily Pay.
• Supportive culture and a comprehensive benefits package prioritizing mental, physical, and emotional health.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed