Facilities Coordinator

JLL•Washington, DC

17d•$80,000 - $100,000•Onsite

About The Position

JLL is seeking an experienced Facilities Coordinator to manage the day-to-day operations, scheduling, access, and logistics of a high-volume loading dock serving a major transportation facility. This hands-on operational role ensures that vehicles, drivers, vendors, contractors, and deliveries entering the loading dock are expected, scheduled, authorized, properly routed, and safely managed. The role combines facilities and operational judgment with practical logistics experience and the ability to use technology to manage scheduling, access, communications, and daily dock activity. It is critical to maintaining a secure, efficient, and well-organized loading dock environment that supports the broader facility’s operations. The position is on-site in Washington, DC. It offers expected compensation of $80,000–$100,000 per year. This position does not provide visa sponsorship; candidates must be authorized to work in the United States without sponsorship.

Requirements

At least 5 years of experience in facilities operations, logistics, transportation, critical infrastructure, or a comparable environment.
Demonstrated experience using scheduling, access-control, visitor management, or similar operational technology.
Strong organizational skills and ability to manage multiple simultaneous activities.
Ability to make sound decisions independently and appropriately manage exceptions.
Strong written and verbal communication skills.
Valid driver's license.
Proficiency with Microsoft Office and related business applications.
Ability to work effectively with facility management, tenants, contractors, delivery companies, and relevant personnel.
Must be authorized to work in the United States without sponsorship; the position does not provide visa sponsorship.

Nice To Haves

Prior supervisory or management experience.
Experience with loading docks, vehicle checkpoints, transportation facilities, or controlled-access environments.
Working knowledge of physical access control, incident management, and operational risk principles.
Experience developing or enforcing standard operating procedures (SOPs) for scheduling, access, and exception management.
Familiarity with digital credentialing tools, QR codes, mobile check-in systems, or operational dashboards.
Ability to quickly learn and train others on new operational systems.

Responsibilities

Manage daily loading dock operations, including delivery schedules, dock assignments, vehicle staging, arrival sequencing, and departures.
Use scheduling and logistics technology to manage appointments, deliveries, vendors, contractors, and vehicle activity.
Maintain real-time visibility into expected activity, arrivals, destinations, and departures.
Verify drivers, vehicles, vendors, contractors, and deliveries before granting access to restricted dock and service areas.
Manage exceptions, including early or late arrivals, unscheduled vehicles, access issues, and changes to scheduled activity.
Coordinate with tenants, vendors, carriers, contractors, facilities personnel, security teams, and station operations.
Maintain accurate operational, delivery, incident, and exception records, and monitor metrics such as delivery volume, dwell time, and scheduling compliance.