Facilities Coordinator

HumanGood • Yakima, WA

13d • $17 - $25 • Onsite

About The Position

Under direct supervision, the Facilities Coordinator provides administrative and secretarial support for Facilities. Acts as the central point of operations for all facilities related services. Prepares letters of correspondence, types various documents, utilizes Word programs, updates computer files and screens incoming calls. Customer service and the ability to multi-task are critical to this position. As a representative and team member of environmental services department, this position is expected to present oneself in a manner that reflects professionalism and ensures resident satisfaction.

Requirements

• High school diploma or equivalent
• Some college coursework or vocational school courses emphasizing clerical skills including transcribing, alphabetizing, filing, word processing, spreadsheets, tables and scheduling
• At least three year of clerical experience, or any equivalent combination of training and experience which provides the required skills, knowledge and abilities.

Responsibilities

• Administers the Facilities Service Desk: Process all phone, walk-in, and emailed service requests, Communicate with internal customers regarding request status, options, and results, Dispatch requests to the appropriate personnel
• Work Order Management: Service Request generation and technician assignment, CMMS system monitoring for prompt closure, follow-up, and accuracy.
• Track monthly billings to ensure proper reporting to Resident Services
• Develop and maintain service logs for transportation equipment
• Conduct work tasks safely and in compliance with the facility safety program
• Provide effective and courteous service to all residents, guests and co-workers

Benefits

• Health, Dental and Vision Plans
• 20 days of paid time off (increases with years of service), plus 7 company holidays
• 401(k) with up to 4% employer match and no waiting on funds to vest
• HSA option with employer contribution
• Tuition Reimbursement and continuing education programs
• $25/line unlimited cell phone plan (plus taxes and fees)
• Cell Phone Stipend
• 5-star employer-paid employee assistance program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED