Facilities coordinator

JLL•Charlotte, NC

4d•Onsite

About The Position

The Facilities Coordinator supports the Senior Site and/or Assistant Facility Managers with operational activities across maintenance and operations, accounting and finance, vendor oversight, equipment and supplies, and occupancy services. The role also proactively develops and maintains client relationships to help ensure expected service levels are achieved. It offers an opportunity to contribute to JLL’s operational excellence while developing facilities-management skills in a dynamic retail and office environment. The position is based on-site in Charlotte, North Carolina, with a Monday-through-Friday schedule from 8:00 AM to 5:00 PM. Candidates must be authorized to work in the United States without sponsorship; visa sponsorship is not provided. Applications are accepted on an ongoing basis until a candidate is identified.

Requirements

1 to 3 years of experience in facilities, property management, hospitality, logistics, warehouse support management, or a related field.
Strong mailroom operations experience.
Excellent communication, organization, and problem-solving skills.
Ability to work independently with little supervision and effectively handle stressful situations.
Proficiency with a range of information technology tools and platforms.
Self-motivated, confident, energetic, and flexible.
Must be authorized to work in the United States without visa sponsorship.

Nice To Haves

Knowledge of local occupational health and safety requirements.
Understanding of critical facilities and vendor management for specialized services.
Basic technical knowledge of property systems, including computer room air-conditioning, chiller systems, fire protection systems, and mechanical and electrical systems.
Experience with finance and purchasing tasks.
Proven ability to deliver exceptional quality of service.

Responsibilities

Serve as a single point of contact for a client retail or office site, or group of sites.
Conduct daily walkthroughs to ensure office environments are clean and organized.
Respond to work orders promptly, meeting KPI requirements and providing excellent customer service.
Schedule and manage repairs, maintenance, minor works, and other requests, tracking them through completion.
Set up and take down furniture and audio/visual equipment for meetings, training, and special events.
Manage mailroom operations, including mail and courier services, and ensure efficient processing and distribution.
Provide reception and guest support, manage office supplies and equipment maintenance, maintain landlord relations, and manage building access passes.
Coordinate logistics and warehouse support management activities.
Maintain and propose emergency response plans, including evacuation procedures and after-hours emergency response implementation.