Facilities Coordinator

National Lutheran Communities & Services•Rockville, MD

19d•Onsite

About The Position

The Village at Rockville is seeking a highly organized and service-oriented Facilities Coordinator to enhance the daily operations of its Facilities Department. This position is ideal for someone who thrives in a fast-paced environment, enjoys managing multiple priorities, and is dedicated to providing exceptional customer service. The role involves being the hub of operations, ensuring smooth functioning of the department.

Requirements

High school diploma or equivalent required
Minimum of two years of experience in a similar role
Experience with WorxHub or similar facility management software
Strong Microsoft Office, organizational, and multitasking skills
Excellent communication and customer service abilities
Strong attention to detail, data entry, and reporting skills
Ability to work independently and effectively in a fast-paced environment

Nice To Haves

Some college preferred

Responsibilities

Manage and maintain the WorxHub work order system, ensuring requests are entered, assigned, tracked, and completed efficiently.
Support Maintenance and Environmental Services teams by monitoring work order activity and generating reports.
Provide administrative and operational support, including maintaining records, preparing reports, and managing department processes.
Coordinate move-ins, move-outs, and unit renovations in partnership with internal teams and vendors.
Serve as a key point of contact for residents, team members, and vendors, delivering professional and responsive service.
Assist with department budgeting, reporting, and quality assurance initiatives.