Facilities Coordinator

JLL•Los Angeles, CA

14d•$54,000 - $66,000•Onsite

About The Position

The Facilities Coordinator provides comprehensive operational support to the Workplace Experience team, including maintenance and operations, vendor oversight, equipment and supplies, and occupancy services. The role develops and maintains client relationships and helps ensure agreed service levels and key performance indicators are achieved. The position is listed as on-site in Los Angeles, California, with Del Rey, California also identified in the posting. The coordinator conducts office walkthroughs, carries out work orders and preventive maintenance, handles minor repairs, and coordinates facilities staff and vendors across building systems. The role also supports moves, events, meetings, reception and guest services, mail and courier services, office supplies, access passes, safety and security, records, and emergency response planning. The coordinator works in accordance with client policies, procedures, contract scope, and applicable workplace safety requirements.

Requirements

Ability to lift up to 50 lbs and move furniture as needed.
Proficiency with a range of information technology tools and platforms.
Excellent communication, organization, and problem-solving skills.
Ability to work independently with little supervision and effectively handle stressful situations.
Self-motivated, confident, energetic, and flexible.
Must be authorized to work in the United States without visa sponsorship.

Nice To Haves

Prior experience in facilities, property management, hospitality, or related fields is preferred.
Knowledge of local occupational health and safety requirements, critical facilities, and vendor management for specialized services is advantageous.
Understanding of basic property technical systems, including computer room air-conditioning, chiller systems, fire protection systems, and mechanical and electrical systems, is advantageous.
Ability to occasionally lift, push, and move items as needed for job duties.

Responsibilities

Support teamwork, cooperation, performance excellence, and personal success.
Conduct daily walkthroughs to keep the office clean, organized, and functional and identify maintenance, repair, cleaning, and equipment needs.
Execute work orders, preventive maintenance, and service requests promptly with minimal client disruption, meeting KPIs and providing excellent customer service.
Inspect critical areas and service appliances to maintain visibility of preventive maintenance needs.
Identify opportunities to improve operations and service; recommend improvements and conduct site inspections and assessments to maintain building procedures, performance measures, and a safe workplace.
Perform minor maintenance, including light touch-up painting, light bulb replacement, and basic repairs and installations.
Schedule and manage repairs, maintenance, minor works, and other work requests, tracking them through completion when they cannot be completed in-house.
Coordinate vendors, facilities staff, and service providers for plumbing, electrical, HVAC, general contracting, and other building systems.
Assist with furniture moves, workstation reconfigurations, and general moves.
Coordinate and support events and meetings, including tables, décor, audio/visual equipment, and temperature adjustments.
Support other activities as needed, including reception and guest support, mail and courier services, office supplies and equipment maintenance, landlord relations, building access passes, and safety and security.
Update and maintain accurate site records and official documentation, including web pages and documentation related to moves, reconfigurations, events, reception, and building operations.
Maintain and propose emergency response plans, including evacuation, after-hours emergency response, and environmental health and safety.
Comply with client contract requirements and meet or exceed key performance indicators.
Deliver high-quality service as reflected in client feedback.
Coordinate site operations in accordance with agreed policies, procedures, and contract scope.