Facilities Coordinator

Cushman & Wakefield•Plano, TX
•$25 - $29

About The Position

The Facilities Coordinator provides administrative, operational, and customer service support to the Facilities Management team to help ensure efficient daily operations and successful delivery of facility services. The role coordinates maintenance activities, manages and tracks work orders, communicates with vendors and client stakeholders, maintains accurate records, monitors outstanding requests, and follows up to resolve facility needs. It also supports a safe, efficient, and professional workplace environment. The position supports facility operations and work order management; creates and processes purchase orders; tracks procurement commitments and assists with invoice review, reconciliation, and financial administration; coordinates vendors, service schedules, and client requests; and maintains facility documentation, trackers, and routine operational reports. The coordinator also assists with inspections, preventive maintenance scheduling, projects, workplace services, special events, meetings, and other Facilities Management team responsibilities. The role operates in a professional office environment and routinely uses standard office equipment. Eligible employees may enroll in benefit programs that generally include health, vision, dental, flexible spending and health savings accounts, retirement savings, life and disability insurance, and paid and unpaid time away from work. Compensation is listed as $24.51–$28.84; the posting does not specify the pay period.

Requirements

  • High school diploma or GED required.
  • At least 1 year of work experience in an administrative, accounting, or tenant services capacity.
  • Experience with data entry, extensive reporting, filing, answering phones, scheduling, and communications.
  • Previous customer service experience.
  • Working knowledge of lease terms, Common Area Maintenance reconciliation, insurance, and real estate taxes.
  • Proficiency with Microsoft Office, including Word, Excel, and PowerPoint.
  • Working knowledge of computer software programs and base building systems.
  • Demonstrated ability to exercise good judgment.
  • Excellent interpersonal skills.
  • Ability to work a flexible schedule as needed, including overnight travel, on-call after-hours work, and weekends.

Nice To Haves

  • Associate or bachelor’s degree in facilities management, building, business, or a related field.
  • Prior experience in facilities/property management, commercial real estate, or professional services.
  • Proficiency in understanding management agreements and contract language.

Responsibilities

  • Support daily facility operations and help maintain a safe, functional, and professional workplace.
  • Create, assign, monitor, and follow up on work orders in the designated facility management system.
  • Track open and completed work orders, identify outstanding issues, and coordinate with engineering staff, vendors, and contractors to support timely resolution.
  • Assist with facility inspections, preventive maintenance scheduling, and operational reporting.
  • Coordinate facility service requests and escalate urgent or unresolved issues to management as appropriate.
  • Create and process purchase orders in accordance with company and client procurement policies and procedures.
  • Track open purchase orders and outstanding commitments, and assist with PO reconciliation and closeout.
  • Coordinate with vendors to obtain quotes, proposals, invoices, and supporting documentation.
  • Review invoices against approved purchase orders and supporting documentation, identify discrepancies, and assist with resolution.
  • Maintain procurement records and assist with financial reporting, expense tracking, and budget-related administrative activities.
  • Communicate with internal stakeholders and vendors about purchasing status, invoice issues, and outstanding approvals.
  • Coordinate vendor activities, service schedules, and facility maintenance requests; monitor service delivery and follow up on completion.
  • Communicate professionally with client representatives, employees, contractors, vendors, and internal team members.
  • Respond to facility inquiries and service requests in a timely, customer-focused manner.
  • Assist with coordinating campus projects, workplace services, special events, and operational initiatives.
  • Maintain accurate records, spreadsheets, trackers, and facility documentation.
  • Prepare routine reports on work order status, procurement activity, and outstanding action items.
  • Assist with monitoring key performance indicators and service level agreements.
  • Coordinate meetings, communicate project updates, and document follow-up actions.
  • Provide additional administrative and operational support to the Facilities Management team as assigned.

Benefits

  • Eligible employees may enroll in health insurance, vision insurance, and dental insurance programs.
  • Eligible employees may enroll in flexible spending accounts and health savings accounts.
  • Eligible employees may enroll in retirement savings plans.
  • Eligible employees may enroll in life and disability insurance programs.
  • Paid and unpaid time away from work.
  • Competitive pay, subject to eligibility factors and applicable agreements.
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