Facilities Coordinator I (Onsite - Carmel, IN)

American Specialty Healthorporated•Carmel, IN

1d•Onsite

About The Position

American Specialty Health Incorporated (ASH) is seeking an onsite Facilities Coordinator I to organize, coordinate, and perform activities for the Facilities department using various software applications. The position supports corporate facility needs, security requirements, and maintenance services, and assists with emergencies as part of a team. The role requires full-time onsite office work and cannot be performed remotely. The Facilities Coordinator maintains confidentiality, supports the department with software and tools, manages the Facilities Service Desk and work orders, coordinates calendar commitments, and prioritizes requests. The role reports outages, hazards, employee concerns, and other issues promptly; communicates pending activities to the Manager; helps guide and train new associates; and supports building safety and security according to applicable standards and the Physical Security Policy. The coordinator supports at least one specialty area: Facilities Systems, Facilities Vendor Management, or Facilities Corporate Support. Other duties may be assigned, and the employee must comply with all policies and standards.

Requirements

High school diploma required.
At least 1 year of experience managing a high-volume workload with varied customer interactions under time-sensitive deadlines.
Experience working with workspace management applications or similar applications.
Proficiency with MS Office, including intermediate knowledge of Word and Excel.
Typing speed of 35 words per minute and 10-key proficiency.
Ability to support at least one Facilities Coordinator emphasis area: Facilities Systems, Facilities Vendor Management, or Facilities Corporate Support.
Detail-oriented, with the ability to process and record complex workflows accurately.
Ability to work autonomously while managing a heavy workload and shifting between tasks and priorities throughout the day.
Ability to handle emergencies professionally and exercise sound judgment.
Ability to learn and master new software and create reports with minimal training.
Flexibility to change tasks frequently with little notice.
Valid in-state driver’s license with a good driving record; automobile available for on-the-job use and proof of insurance required upon hire.
Ability to communicate verbally and in writing and to interact positively and respectfully with others.
Ability to provide excellent customer service to internal and external customers.
Excellent listening and interpersonal communication skills.
Ability to organize, prioritize, multitask, and manage time effectively.
Demonstrated accuracy and productivity in a changing environment with constant interruptions.
Ability to analyze information, problems, issues, situations, and procedures to develop effective solutions.
Ability to exercise strict confidentiality.
Able to stand or sit for long periods; bend, crawl, push and pull carts or boxes, walk for long periods, and travel within and outside the facility.
Hand-eye coordination and ability to assemble packets, perform varied tasks, and stock shelves.
Ability to see and hear personnel or objects; use a telephone, two-way radios, other electronic equipment, and a computer keyboard.
Ability to climb and lift up to 35 pounds, push up to 80 pounds using a dolly or cart, use warehouse and office equipment, and work safely from ladders and outdoors.

Nice To Haves

Associate’s degree preferred.
Genetec Level I certification preferred.

Responsibilities

Maintain strict confidentiality of documents, records, reports, and sensitive or proprietary business information.
Support the Facilities department using software applications and tools, and represent the department and ASH positively.
Manage the Facilities Service Desk and create work order assignments using communication and critical-thinking skills.
Provide leadership during emergency situations and document incidents.
Manage Facilities calendar commitments and ensure work orders are created.
Prioritize daily workload, complete cases in a timely manner, and escalate issues promptly.
Urgently report outages, hazards, employee concerns, and other problems or situations.
Communicate pending activities and issues to the Manager.
Provide training and direction on processes and procedures to new associates.
Help ensure building safety and security under standards and guidelines derived from the Physical Security Policy.
Support at least one emphasis area: Facilities Systems, Facilities Vendor Management, or Facilities Corporate Support.
Perform other duties as assigned and comply with all policies and standards.