Receptionist - Carmel, IN

OPENLANE•Carmel, IN

About The Position

OPENLANE is seeking a Receptionist to manage a multi-line phone system, greet visitors, and coordinate building administrative support. The role includes visitor registration and badge assignments, routing incoming calls, handling routine customer inquiries, and supporting facilities administration, invoice reconciliation, and office security procedures. The ideal candidate has at least three years of receptionist or administrative experience in a comparable environment. The receptionist presents a courteous and welcoming demeanor while maintaining security protocols, keeps directories and calendars accurate, reconciles corporate shipping invoices, and promotes teamwork. Complex or sensitive customer issues are referred to the Office Supervisor or Corporate VP of EHS, Real Estate and Facilities.

Requirements

At least 3 years of experience as a receptionist or administrative support representative in a comparable environment.
High school diploma or GED.
Ability to operate multi-line phone systems and building access control software.
Strong verbal and written communication skills with a customer-centric focus.
Basic proficiency in office software, data entry, and invoice reconciliation.
Professional, courteous, and welcoming demeanor while maintaining appropriate security protocols.
Attention to detail in maintaining directories, managing calendar reservations, and reconciling invoices.
Team-oriented approach.

Nice To Haves

At least 5 years of receptionist experience in a large corporate headquarters setting.
Prior experience supporting facilities management, EHS, or mailroom operations.
Familiarity with building maintenance management tools and ticketing systems.

Responsibilities

Answer and appropriately route incoming calls using a multi-line telephone system with courtesy, speed, and accuracy.
Receive and greet customers and visitors, assist with registration, and assign building access badges according to security procedures.
Provide general information for routine customer inquiries and refer complex or sensitive issues to the Office Supervisor or Corporate VP of EHS, Real Estate and Facilities.
Maintain Training Room calendars, manage off-site storage and shredding, and coordinate copier service and repair.
Log building maintenance requests, notify the Building Engineer or day porter as needed, and ensure work areas meet cleanliness and safety standards.
Reconcile corporate consolidated shipping invoices and provide backup for mailroom sorting and delivery.
Assist with administrative projects.

Benefits

Competitive pay
Medical, dental, and vision benefits with employer HSA contributions and FSA options (US)
Immediately vested 401(k) with company match (US)
Paid vacation, personal, and sick time
Paid maternity and paternity leave (US)
Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
Employee Assistance Program
Employer-paid Leap into Service Day to volunteer
Tuition reimbursement for eligible programs
Opportunities to expand skills and share knowledge across a publicly traded, global organization
Internal promotions, diverse career paths, and meaningful advancement