Receptionist - Carmel, IN

OPENLANE•Carmel, IN

About The Position

OPENLANE is seeking a Receptionist in Carmel, Indiana, to manage its multi-line phone system, welcome visitors, and coordinate building administrative support. The role includes visitor registration and access badges, routing incoming calls, responding to routine customer inquiries, and supporting facilities administration, invoice reconciliation, and office security procedures. The ideal candidate has at least three years of receptionist or administrative experience in a comparable environment and demonstrates a courteous, detail-oriented, and team-focused approach.

Requirements

At least 3 years of experience as a receptionist or administrative support representative in a comparable environment.
High School Diploma or GED.
Ability to operate multi-line phone systems and building access control software.
Strong verbal and written communication skills with a customer-centric focus.
Basic proficiency in office software and data entry.
Basic proficiency in invoice reconciliation.

Nice To Haves

At least 5 years of receptionist experience in a large corporate headquarters setting.
Prior experience supporting facilities management, EHS, or mailroom operations.
Familiarity with building maintenance management tools and ticketing systems.

Responsibilities

Answer and route incoming calls using a multi-line telephone system with courtesy, speed, and accuracy.
Receive and greet customers and visitors, assist with registration, and assign building access badges according to security procedures.
Provide general information in response to routine customer inquiries and refer complex or sensitive issues to the Office Supervisor or Corporate VP of EHS, Real Estate and Facilities.
Maintain Training Room calendars and manage off-site storage and shredding.
Coordinate copier service and repairs.
Log building maintenance requests, notify the Building Engineer or day porter as needed, and ensure work areas meet cleanliness and safety standards.
Reconcile corporate consolidated shipping invoices.
Provide backup support for mailroom sorting and delivery and assist with administrative projects.
Maintain accurate directories, manage calendar reservations, and follow office security protocols.

Benefits

Competitive pay
Medical, dental, and vision benefits with employer HSA contributions and FSA options (US)
Immediately vested 401K with company match (US) or RRSP with company match (Canada)
Paid vacation, personal, and sick time
Paid maternity and paternity leave (US)
Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
Robust Employee Assistance Program
Employer-paid Leap into Service Day to volunteer
Tuition reimbursement for eligible programs
Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
Company culture of internal promotions, diverse career paths, and meaningful advancement