Valet Attendant - Carmel, IN

Parking Management Company•Carmel, IN

13h•$8 - $8•Onsite

About The Position

Parking Management Company (PMC) is a national provider of hospitality-focused parking services, including valet and self-parking management, shuttle services, event parking, and porter/bell services. The Valet Attendant provides courteous, efficient, and safe valet service while helping ensure the security of guest vehicles. The attendant welcomes guests, assists with vehicle drop-off and retrieval, manages traffic flow, and responds professionally to guest inquiries. The role is a guest-facing position that represents PMC’s standards of safety, professionalism, and hospitality. Attendants inspect vehicles for damage, record parking locations on claim tickets, follow key-handling and safety procedures, and keep valet areas clean and organized. They follow attendance, timekeeping, and tip-reporting policies; arrive on time in uniform and appropriately groomed; attend required meetings; and complete assigned training. They work collaboratively, handle challenging situations professionally, and adapt to changing operational needs. The position may require personal cell phone use for work-related communication and applications, with reimbursement handled according to company policy. Work takes place indoors and outdoors, including at on-site parking facilities and corporate settings. The role involves interaction with colleagues, vendors, clients, and guests, as well as computers, phones, noisy environments, moving vehicles, and exposure to the elements. The position requires standing, walking, and lifting up to 50 pounds for extended periods, and flexibility to work nights, weekends, and holidays. The position is non-exempt and eligible for overtime under applicable law. Compensation is described as hourly pay plus tips; the posting states attendants can average $13.00–$20.00+ per hour including base pay and tips, depending on market and service performance.

Requirements

High school diploma or GED.
A customer-service attitude and helpful demeanor are mandatory.
Valid driver’s license and reliable transportation.
Acceptable motor vehicle record, with no more than three moving violations within a three-year period.
Must pass and maintain a clean background check.
Ability to stand, walk, and lift up to 50 pounds for extended periods.
Ability to work nights, weekends, and holidays.
Ability to maintain professional appearance and comply with uniform and grooming standards.
Ability to communicate professionally, listen actively, adapt to changing environments, manage competing demands, and follow instructions and safety procedures.
Customer service experience is preferred.

Nice To Haves

Customer service experience.

Responsibilities

Safely and efficiently park and retrieve guest vehicles while following proper key-handling procedures and safety protocols.
Greet guests and assist with vehicle drop-off and retrieval, traffic flow, and guest inquiries.
Inspect vehicles for damage and document parking locations on claim tickets.
Maintain the security of vehicles and report unsafe conditions.
Follow attendance and timekeeping requirements, including clocking in and out for shifts and breaks and accurately reporting tips.
Keep valet areas clean, organized, and presentable.
Handle challenging situations professionally, resolve problems promptly, and provide high-quality service.
Support colleagues and contribute to a positive team environment.
Arrive on time in full uniform and properly groomed, and adhere to company policies and PMC standards.
Attend required staff meetings and complete assigned training modules on time.
Perform other tasks as needed to support operational goals and changing business needs.