Valet Attendant - Bloomington, IN
About The Position
The Valet Attendant provides courteous, efficient, and safe valet service while protecting guest vehicles and creating a welcoming, professional hospitality experience. The role includes greeting guests, assisting with vehicle drop-off and retrieval, managing traffic flow, responding professionally to inquiries, and operating vehicles carefully. Attendants are expected to follow company policies and safety procedures, maintain a polished appearance, and contribute to a high-quality guest experience in a fast-paced environment. The work involves indoor and outdoor locations, including on-site parking facilities, and may include noisy surroundings, moving vehicles, and exposure to varied weather. Attendants work with colleagues, vendors, and clients and may use computers, phones, work applications, and a personal cell phone for work-related communication. The position requires standing, walking, and lifting up to 50 pounds for extended periods, and flexibility to work nights, weekends, and holidays. Employment is at-will and includes a 120-day introductory period.
Requirements
- High school diploma or GED.
- A customer-service attitude and helpful demeanor are mandatory.
- Valid driver's license and reliable transportation.
- Maintain an acceptable motor vehicle record with no more than three moving violations in a three-year period.
- Pass and maintain a clean background check.
- Ability to stand, walk, and lift up to 50 pounds for extended periods.
- Flexibility to work nights, weekends, and holidays.
- Maintain professional appearance and comply with uniform and grooming standards.
Nice To Haves
- Customer service experience is preferred.
Responsibilities
- Conduct vehicle damage inspections and record parking locations on claim tickets.
- Safely park and retrieve guest vehicles, following proper key-handling procedures and safety protocols.
- Greet guests and assist with vehicle drop-off and retrieval.
- Manage traffic flow and address guest inquiries professionally.
- Follow attendance and timekeeping policies, clock in and out for shifts and breaks, and accurately report tips.
- Keep valet areas clean, organized, and presentable.
- Handle challenging situations professionally, resolve problems promptly, and provide high-quality service.
- Support colleagues and contribute to a positive team environment.
- Maintain regular attendance, arrive on time in full uniform and properly groomed, and comply with company policies and standards.
- Attend required staff meetings and complete assigned training modules on time.
- Perform other tasks as needed to support operational goals and changing business needs.
- Use and maintain equipment properly, follow safety procedures, and report unsafe conditions.
Benefits
- Medical, vision, and dental insurance upon eligibility.
- 401(k) upon eligibility.
- Supplemental life and critical illness insurance.
- Bonus opportunities.
- Internal leadership development program.
- Paid time off.
- Paid training.
- Tuition assistance through Bellevue University, up to $5,250 per year.
- Nationwide discounts through Perks at Work.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
