Facilities Coordinator I (Onsite - Carmel, IN)

American Specialty Health Incorporated•Carmel, IN

5d•$18 - $20•Onsite

About The Position

American Specialty Health Incorporated (ASH) is seeking a Facilities Coordinator I to organize, coordinate, and perform Facilities department activities using various software applications. The role supports the facility management team in delivering corporate facility services, security requirements, and maintenance support, and assists with emergencies as part of a team. This is a full-time onsite position in Carmel, Indiana and cannot be performed remotely. The coordinator supports the Facilities department and its service desk, handles work orders and calendar commitments, prioritizes and tracks work, escalates issues, and communicates with the Manager. The position also helps ensure building safety and security, documents incidents, and provides process guidance and training to new associates. The successful candidate will support at least one emphasis area: Facilities Systems, Facilities Vendor Management, or Facilities Corporate Support. The hourly wage range is $17.84 to $20.00. Compensation depends on qualifications, education, skill set, experience, and internal equity.

Requirements

High school diploma required.
At least 1 year of experience managing a high-volume workload with broad customer interaction under time-sensitive deadlines.
Experience with workspace management applications or similar applications.
Proficiency with Microsoft Office, including intermediate knowledge of Word and Excel.
Typing speed of 35 words per minute and 10-key proficiency.
Ability to support at least one Facilities Coordinator emphasis area: Facilities Systems, Facilities Vendor Management, or Facilities Corporate Support.
Valid in-state driver’s license with a good driving record, availability of an automobile for on-the-job use, and proof of insurance upon hire.
Detail orientation and ability to process and record complex workflows accurately.
Ability to work autonomously while managing a heavy workload.
Ability to move between tasks and change focus multiple times a day, including frequently changing tasking with little notice.
Ability to handle emergencies professionally and exercise sound judgment.
Ability to learn and master new software and create reports with minimal training.
Ability to interact respectfully and maintain cooperative working relationships.
Ability to provide excellent customer service to internal and external customers.
Excellent listening, interpersonal communication, organization, prioritization, multitasking, and time-management skills.
Demonstrated accuracy and productivity in a changing environment with constant interruptions.
Ability to analyze information, problems, issues, situations, and procedures to develop effective solutions.
Ability to exercise strict confidentiality.
Ability to communicate verbally and in writing; see and hear personnel or objects; and use a telephone, two-way radios, electronic equipment, computer keyboard, warehouse equipment, and office equipment.
Ability to stand or sit for long periods, walk for long periods, bend, crawl, push and pull carts and boxes, assemble packets, perform varied tasks, stock shelves, and travel within and outside the facility.
Ability to climb, lift up to 35 pounds, push up to 80 pounds using a dolly or cart, and safely work from ladders and outdoors.

Nice To Haves

Associate’s degree preferred.
Genetec Level I certification preferred.

Responsibilities

Maintain confidentiality of documents, records, reports, and sensitive or proprietary business information.
Support the Facilities department using software applications and tools.
Represent the Facilities department and ASH in a positive, friendly manner.
Manage the Facilities Service Desk and create work-order assignments using communication and critical-thinking skills.
Provide leadership in emergency situations and document incidents.
Manage Facilities calendar commitments and ensure work orders are created.
Prioritize daily workload to complete cases on time and promptly escalate issues.
Urgently report outages, hazards, employee concerns, and other problems or situations.
Communicate pending activities and issues with the Manager.
Provide training and direction on processes and procedures to new associates.
Help ensure building safety and security according to standards and guidelines associated with the Physical Security Policy.
Support at least one Facilities Coordinator emphasis area: Facilities Systems, Facilities Vendor Management, or Facilities Corporate Support.
For Facilities Systems, support Facilities applications at the train-the-trainer level, security systems applications, and hardware; achieve Genetec Level I or higher.
For Facilities Vendor Management, manage vendor relationships, contracts, service commitments, purchasing, invoicing, and insurance requirements.
For Facilities Corporate Support, manage visitation, onsite meetings and events, supplies, badge access, security desk support, onsite vendors, Facilities projects, and corporate requests.
Perform other duties as assigned and comply with all policies and standards.