Facilities Associate

SPS North America•Philadelphia, PA

About The Position

The Facilities Associate supports the daily operations and maintenance of two buildings, helping ensure offices, common areas, meeting rooms, and event spaces are clean, organized, safe, and maintained to company standards. The role responds to facility requests, coordinates with internal teams and external vendors, manages supplies and deliveries, and assists with office setups, furniture moves, and special events. The position also supports operational teams with facility-related logistics and other day-to-day workplace needs. Responsibilities may change based on client and business needs.

Requirements

  • Strong computer skills, organizational abilities, and attention to detail.
  • Good verbal and written communication skills, with the ability to work effectively with employees, management, and vendors.
  • Ability to prioritize requests, manage multiple tasks, and respond to changing operational needs.
  • Comfortable using basic tools and light equipment for routine facility tasks.
  • Ability to lift up to 50 pounds and stand or walk for extended periods.
  • Ability to work across and support two buildings.

Nice To Haves

  • Strong customer service and problem-solving skills.
  • Reliable, proactive, and able to work independently while supporting a team.
  • Flexible and responsive to facility needs, meeting schedules, and special events.

Responsibilities

  • Respond promptly to facility requests and service tickets, escalating issues as needed.
  • Monitor building systems and report operational concerns to management or external vendors.
  • Maintain common areas, offices, break rooms, pantries, and guest spaces to established company standards.
  • Coordinate repairs, maintenance requests, and facility projects with internal departments and external vendors.
  • Replenish office supplies, pantry items, and facility materials; monitor inventory and coordinate stock replenishment.
  • Receive, organize, and distribute deliveries as needed.
  • Assist with procurement requests and the ordering of facility supplies and equipment.
  • Perform light facility tasks, including hanging pictures, changing light bulbs, and using basic tools.
  • Operate a vacuum and other light equipment as needed.
  • Assist with conference room setups, furniture moves, meeting preparations, and special events.
  • Prepare and restore event spaces in accordance with facility standards.
  • Support operational teams with facility-related logistics and other day-to-day workplace needs.

Benefits

  • Career growth opportunities and the opportunity to learn new skills.
  • Learning and development.
  • Employee recognition programs.
  • Paid time off. Full-time employees receive a minimum of 80 hours per calendar year; part-time and temporary employees receive a minimum of 1 hour for every 30 hours worked. Amounts may increase based on tenure and/or assigned account.
  • Employee and client referral bonuses.
  • Medical, dental, and vision benefits.
  • HCFSA, DCFSA, and HSA.
  • Commuter transit and parking pre-tax plans.
  • Supplemental life insurance and life insurance.
  • Accident insurance, critical illness insurance, and hospital indemnity.
  • Legal program and identity theft protection.
  • Pet discounts and pet insurance.
  • Group home and auto insurance.
  • Employee Assistance Program (EAP).
  • Short-term disability.
  • Education discounts.
  • 401(k) with matching.
  • Entertainment discounts.
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