Facilities Assistant Shift Manager
Ameristar Casino Resort Spa Black Hawk•Black Hawk, CO
•$75,000 - $80,000
About The Position
The Facilities Assistant Shift Manager supervises staff and oversees the daily management of a designated shift, supporting operational goals and monitoring performance and profit objectives. The role supports scheduling, budget initiatives, customer-service standards, maintenance and construction projects, OSHA compliance, grounds maintenance, property inspections, and regulatory compliance. It also helps determine whether work should be completed with in-house resources or outside vendors, and inspects completed projects for satisfactory results. HVAC experience is a must. The position is open until filled.
Requirements
- HVAC experience is a must.
- Associate degree in a related field, one to two years of related experience and/or training, or an equivalent combination of education and experience.
- Working knowledge of electrical, plumbing, HVAC, and carpentry trades, as well as generators, fire pumps, and electrical switchgears.
- Strong written and verbal communication skills; fluency and literacy in English.
- Ability to maintain confidentiality and professionalism.
- Ability to perform basic arithmetic and compute rates, ratios, and percentages, and to draw and interpret bar graphs.
- Proficiency in Microsoft Office applications, including Excel, Word, and Outlook.
- Previous experience with maintenance and engineering, especially electrical, plumbing, air conditioning, and equipment maintenance.
- Ability to maintain a high energy level and take a proactive, strategic approach to issues.
- Ability to interact with guests, staff, and colleagues and resolve problems and conflicts diplomatically and tactfully.
- Ability to write reports and business correspondence.
- Ability to present information effectively and respond to questions from managers, clients, customers, and the public.
- Ability to read and interpret plans and specifications.
- Ability to collaborate and communicate effectively with team members at all organizational levels.
- Ability to obtain and maintain a Colorado Gaming License.
Nice To Haves
- Prior supervisory experience.
- Trade license.
Responsibilities
- Supervise staff and manage the overall daily operation of a designated shift.
- Support, administer, and manage operational goals and monitor performance and profit objectives.
- Adhere to scheduling and coordinate concerns with the manager, with attention to guest satisfaction.
- Assist with the department budget process by providing recommendations, support departmental budget initiatives, and report budget concerns to the manager.
- Promote and demonstrate superior customer service; ensure team members follow service standards and address issues as they arise.
- Assist in managing maintenance and construction projects and determine whether in-house resources or outside vendors are appropriate for the shift.
- Assist with inspecting completed projects to confirm satisfactory results.
- Help ensure OSHA standards are followed during the designated shift.
- Assist with managing the grounds crew and maintaining property grounds as required.
- Assist with daily property inspections to ensure the property is clean, attractive, and functional; implement immediate remediation and report issues to the manager.
- Ensure regulatory compliance within the area of authority and report potential issues to management.
- Maintain strict confidentiality in departmental and company matters.
Benefits
- Day-one medical coverage and health benefits for full-time team members, including medical, dental, vision, life, and short-term disability insurance.
- 401(k) matching.
- Annual performance bonus; specific availability may vary by position.
- Paid time off, earned according to local policy and increasing with length of employment.
- Discounted casino bus tickets.
- Discounted RTD EcoPass.
- Monthly hot meal served by the Leadership Team.
- 20% discount for Starbucks, Ara Spa, and food outlets.
- 100% Colorado Gaming License reimbursement after 90 days of employment.
- Hotel discounts at all 43 PENN properties, plus discounts on goods and services.
- Education reimbursement program.
- Annual Scholarship Program.
- Career development opportunities.
- Wellness programs supporting financial, physical, and mental well-being.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
