FACILITIES ASSISTANT SHIFT MANAGER
About The Position
The Facilities Assistant Shift Manager supervises staff and manages the overall daily operations of a designated shift. The role supports operational goals, monitors performance and profit objectives, and coordinates scheduling with the manager while maintaining guest satisfaction. It assists with departmental budget recommendations and compliance with budget initiatives. The position supports maintenance and construction projects, inspections after project completion, property-ground maintenance, and daily property inspections to ensure the site is clean, attractive, and functional. It helps ensure OSHA and regulatory compliance, reports issues to management, and provides hands-on support to technicians and the maintenance team for projects and emergency maintenance. The role is also responsible for staff development and training, employee recognition, performance feedback, and recommendations concerning staffing, hiring, scheduling, coaching, counseling, and discipline. It maintains confidentiality and promotes customer service standards.
Requirements
- Must be at least 21 years of age.
- Associate’s degree (A.A.) in a related field, one to two years of related experience and/or training, or an equivalent combination of education and experience.
- Working knowledge and experience in the operation and maintenance of electrical, plumbing, HVAC, and carpentry trades, as well as knowledge of generators, fire pumps, and electrical switchgears.
- Ability to perform arithmetic using whole numbers, common fractions, and decimals; compute rates, ratios, and percentages; and draw and interpret bar graphs.
- Proficiency in Microsoft Excel, Word, and Outlook.
- Ability to interact with guests, staff, and colleagues and resolve problems and conflicts diplomatically and tactfully.
- Ability to write reports and business correspondence.
- Ability to effectively present information and respond to questions from managers, clients, customers, and the general public.
- Ability to read and interpret plans and specifications.
Nice To Haves
- Experience managing people is preferred.
- Trade license is preferred.
Responsibilities
- Supervise staff and manage the overall daily operation of a designated shift.
- Support, administer, and manage operational goals; monitor performance and profit objectives.
- Adhere to scheduling and coordinate scheduling concerns with the manager, with attention to guest satisfaction.
- Assist with the department budget process by providing recommendations, supporting budget initiatives, and reporting budget concerns to the manager.
- Promote superior customer service and ensure team members follow customer service standards; address issues as they arise.
- Assist in managing maintenance and construction projects and recommend whether in-house resources or outside vendors should be used for the shift.
- Assist in inspecting completed projects to verify satisfactory results.
- Help ensure OSHA standards are followed during the designated shift.
- Assist with maintenance of property grounds.
- Assist with daily property inspections to ensure the property is clean, attractive, and fully functional; implement immediate remediation and report issues to the manager.
- Ensure regulatory compliance within the area of responsibility and report potential issues to management.
- Maintain strict confidentiality in departmental and company matters.
- Provide hands-on assistance to technicians and/or the maintenance team with projects and emergency maintenance as needed.
- Manage staff development and training programs.
- Manage rewards and recognition programs to maximize employee engagement.
- Evaluate team members and provide constructive performance feedback.
- Recommend staffing, including interviewing and hiring, and scheduling plans, assignments, and direction of work to meet business needs.
- Manage work procedures and expedite workflow.
- Recommend employee performance actions, including discipline, coaching, and counseling.
Benefits
- Wellness programs supporting team members’ financial, physical, and mental well-being.
- Day-one medical coverage may be available, depending on position.
- 401(k) matching may be available, depending on position.
- Annual performance bonus may be available, depending on position.
- Paid time off earned according to local policy and increasing with length of employment.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
